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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,180 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,180 unfiltered reviews

Starting on Page 769 of 14,840. Return to Page 1

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

All military personnel transferring should use veterans united.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

I would recommend veteran United to all my friends and also Tommy and Cristian to meet their housing needs they assisted me so many times in getting into my portal to Finnish my loan. Thanks Tommy and Cristian we appreciated what you did for us. We feel like you guys are part of our family!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

I will absolutely be using veterans united again. They made is so easy and made me feel like family.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars

Veterans United was a delightful experience. I would gladly recommend them to a friends and family.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

The whole team was awesome, we are so grateful to have them. They made our first time buying a home a pleasant experience. They pretty much took care of everything and made sure I have the information and tools that I need to make the process as smooth as possible. Again, my family is grateful to Matt, Max and their whole team.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

My team was the A-TEAM, people that were committed to help me understand every step of the process. I’m a first time home buyer and I felt like this was my 3 time buying an house because everyone person took the time to explain every step of this process. I’m glad that Josh Jennett team was in my corner to guide me.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars

This would be the third time I’ve used VU in the past 15 years and they have always come through as promised.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

This team and the experience was as painless as it could be with all the negative circumstances that everyone was confronted with. They all stepped up and stay positive and highly professional. I couldn't have asked with better people to work with. I will be recommending Veterans United to all my family and friends. I appreciate everyone's help. Thank you!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

2.5 out of 5 Stars

a lot of back and forth. was set to close on two occasions but postponed on the day of. other than that everything was fantastic

Response from Veterans United

Hey Mauricio,

I really appreciate you taking the time to share your experience. It sounds like there were a couple of frustrating moments leading up to closing, and I’m sorry we put you through that back-and-forth. Having to reschedule—especially on the day of—can really throw a wrench in things, and I get how disappointing that must’ve been.

That said, I’m glad to hear the rest of the process went smoothly for you. If you’re open to chatting more about the delays, my team would love to connect so we can take a closer look and learn from what happened. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re here in the office from 9 a.m. to 5 p.m. Central, but feel free to reach out anytime.

4 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

I do wish to extend my thanks to our Coordinator Jaclyn. Thank you for persevering with us mortals (I had a lot on the plate).Change of Geography, Family on East Coast while I steadied the ship on West Coast
Command Changes and Letters, in all retrospect, you kept me straight where it was needed. Thank you for being honest with process with Veterans United and keeping me/us on track.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

VUHL was a pleasure to work with. I have utilized other lenders in the past and VUHL has lived up to their reputation. I was 100% pleased with the customer service and treatment I was given. Communication was on point, all staff were very personable, friendly and made you feel like they wanted to help you in all ways thru the process. I would highly recommend VUHL to any veteran looking to purchase a home. Thank you!!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Outstanding Support all the way until closing!Thanks to everyone.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars

Great work by Mike and team . Mike is on top of his game

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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