Very professional all of the staff was very knowledgeable and always answered all of our questions ASAP. They will go over and above to make sure you have a smooth and perfect transition on your home buying experience. Would recommend 100%to anyone ready to purchase a new home.
After going with Veterans United over four years ago, I do not see myself ever using another mortgage company again. They are extremely flexible with the way the military functions and our different needs, as other military based companies are, but they go above and beyond to ensure you get what you work so hard for. I received professional, friendly service and everyone I worked with was very knowledgeable about the process. I am thrilled to be a member of Veterans United.
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The underwriters can be pretty tuff but like military saying when the going gets tuff the tuff get going thanks to Ben, Matti, Jayme,and BO
We are incredibly happy with our new home! Thank you to the VU team for making this possible. Happy New Year!
It was good working experience. Working with good people that no the business about home buying.
You guys made mine and my family’s dreams of owning a house come true. Thank you.
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Very good to work with.
Way to go guys. Well done.
Veterans United does not have the veterans in there best interest this company is primarily interested in commissions through out the process there where major break downs in communication both verbally and electronically. Had I not called everyday to constantly check in then I would be hit with unforeseen surprises around every corner. Veterans United made the most horrible experience in my life to purchase home with there constantly yo yoing with improper information or lack of information. In the near future I will go out of my way to use Credit Union. I would never want another veteran to experience what I went through. In no way has Veterans United made my home buying experience happy or joy full. I have had better experience in overseas deployments than this experience. Will never use Veterans United again. Trust me a cutting board and T-shirt does not cover the hell they put me through.
Response from Veterans United
Michael, I am terribly sorry to hear your recent home purchase was not a joyful experience for you. In addition to assisting Veterans in using their VA home loan benefit, we also strive to provide an exceptional experience while doing so. Our management team will be reviewing the circumstances as they relate to your purchase in hopes to identify and correct any issues from continuing. If you have any additional details you would like to share, please contact our Client Advocate team.
