Veterans United made my first time home buying experience an easy and convenient process.
Once again highly recommend
Overall, it was a positive experience, but call/text often for updates, and coordinate with your realtor to work with them. The timeline from pre-approval to close wasn’t entirely clear, so stay on top of that, and always text or e-mail with questions, as that’s the fastest way to get a response.
Very smooth process. The e-mails with the “to-do” items made it very simple
If your a first time buyer I would highly recommend you use veterans united 10 out of 10! I was a little intimidated about the whole process but veterans united made it absolutely pain free. As long as you listen to your team assigned to you and get the proper documents. You will be a very satisfied home owner at the end of the process.
Loved working with Ryan and Cooper. I am a detail person and they took great care of me.
VU made the stress of home buying so much easier.
After my experience, I would not recommend VU. I hope they see this and make it right with me, and I hope they can fix things so that others don't have the same negative experience as I did.
Response from Veterans United
Thank you for sharing your experience, Dominic. Our commitment to providing excellent service means that your feedback is valuable. Our Client Advocate team will be looking into your file to further our ability to help every customer get to the closing table as quickly as possible. If you have any questions or concerns. please feel free to reach out to our Client Advocate desk. Thank you and thank you for your service.
I will never go through any other organization. Veterans United really set the bar very high. Their customer service skills, knowledge and availability made this home buying experience painless. I will and have already recommended Kris and Veterans Unites to everyone I know buying a house. Thank you
Working with Veterans United was a real pleasure, they took care of us from start to finish. I would 100% recommend for any veteran that is even interested in owning their own home, to give them a call, that is all I did. I made a phone call with a question, then sat back and everyone else called me, it is one of the easiest things I have ever done. My only regret is I didn't call sooner.
Great job from start to finish!
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Veterans United as a whole is GREAT! Their team is one you can count on. They are super responsive and that's plays a HUGE part when buying a home. My family is very grateful for our Loan Team and our Agent!
Meghan Kopka was phenomenal to work with. I will be recommending her to anyone I know looking for a home loan. Meghan was very prompt, professional, and poised in managing the overall lending process, even in light of a troublesome vendor. Meghan is very knowledgeable and ensured I was well informed of what the entire process would before we proceeded. I had reached out to Meghan before putting in the offer and her key market insights and industry knowledge allowed me to plan out and ultimately achieve my targeted rates and closing costs. I was very satisfied with the entire experience.
Didnt like company which was used for underwriting stalled closing but other than that was totally satisfied with va home loans
