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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,828 reviews
699 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,828 unfiltered reviews

Starting on Page 7779 of 15,061. Return to Page 1

3.5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Veterans United is by far the best lender I have ever worked with. My loan officer went way out if his way to make sure y wife and I could get the house of our dreams. I would recommend Veterans United hands down for any home financing you need.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

0.5 out of 5 Stars

Just don’t

Response from Veterans United

James, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Veterans United helped me and my family buy our home at a great rate. True story, I almost gave up in the process of getting my loan due to an issue I had with my credit but the VU team was able to resolve my issue. It was a team effort, but I am glad to say everything was corrected and the loan came through. I know it would not have happened if not for their assistance. They really do want to help you buy your home. VU will take care of you from beginning to end. I hope anyone reading this will at least call VU for information and some assistance. I am a very satisfied customer. One last thing I wanted to say was a very special thanks to Kollin King, from beginning to end this man was behind me the whole way. Thanks for the support brother!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Veterans United, helped me achieve my dream, when I thought it would never happen

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

4.5 out of 5 Stars

Very good at explaining things and are punctual when calling you back if you have questions

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars

This is a unique situation for my family. Mike helped us purchase our first home years ago. Fast forward years later Veterans United and Mike helped us purchase our dream home and for that I will be forever grateful. I would recommend Veterans United and Mikes services to anyone purchasing a home.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

3 out of 5 Stars

My team for this process was not reactive to correspondences as I would have liked. I was ahead of schedule and addressed all requested immediately but I could not get details unless I made calls. From the beginning I told the team I would be a mail away application and the week of closing I had to jump through hoops to get documents handled on my own because the process was not properly planned.

Response from Veterans United

Melissa, Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future. Thank you for your service and for choosing Veterans united.

5 out of 5 Stars

Without a company like Veterans United lots of Veterans would have a hard time purchasing a home, especially those that live in areas like South Florida. There are many Veterans that had to move out of their hometown because they could not afford the high house prices in the area they grew up in and after returning back to their hometown several years later they find themselves priced out of the housing market. Without knowing about Veterans United most of them ended up moving to another location. I referred Veterans United to one of my work colleague that was born and raised in Miami that was about to leave to another state until I told her to give Veterans United a try. Again many thanks for the service you provide for my fellow Veterans.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Veterans United makes going VA as simplified as A VA Loan can be. There is more paperwork when going VA. But if you have all that paperwork handy and submit it on the app under your account, it goes smooth. They check to make sure you are getting the best deal and make sure you know other options. They answers any questions you may have about your loan.

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Michael Stalling

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars

If you are shopping for a mortgage or refinance don't look any further than Veterans United. They will take care of you with true transparency.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Photo submission from Jeffrey N.

Great rates! My closing company said my rate was the lowest they had seen. Very friendly and courteous staff. Although I didn’t really need it, the concierge service is great to offer as well to help with finding local utilities and services. My loan officer Dustin kept me informed and was always available and quick to return calls.
The “To Do” list is easy to use to upload documents.
Would highly recommend.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Working with VA United was the best experience we could have hoped for. From beginning to end the whole team was so helpful, knowledgeable and fun. It was truly a good experience that I would recommend to any vetern thinking of buying a home.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Thanks for being great

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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