He was very kind and patient.
Veterans United adds that extra personal touch to the mortgage process. The team I was assigned was very engaged at all levels and made the process extremely easy. I also got a fantastic rate and additional services I was not expecting. This is my third time purchasing a home and they were the best lender by far.
If you want a stress free experience. Please go with Veterans United!
Thank you!!!
The team I worked with did such a great job together. 10/10 I would work with them again.
It was very frustrating pros were no down payment or pmi
Response from Veterans United
Hi Courtney, while we are so happy that you could benefit by not having PMI or a down payment, frustration isn't what we would have wanted you to walk away feeling. We appreciate your honest feedback and a member of our Client Advocate team would love to learn more about the ways we might help improve the team for future clients. Please reach out to connect with us and provide details on your experience. We are passionate about turning experiences like yours into positive training opportunities.
I would highly recommend using Veterans United! This process has been very easy & stress-free thanks to Nick & his team helping us along our way!
A+
If you are a first time home buyer use these guys they make it a lot easier. I use them twice need I say anymore.
Very easy to work with! Tell you every thing thats going on with your loan! Great folks to work with!!
10 out of 10. I would highly recommend this to any qualified veteran out there looking to buy a house. There's always a different specialist assigned to my home loan team that can answer all my questions for me. It's a comforting experience for a big nerve-wracking investment.
All was perfect - just a little added stress at the very last minute that probably didn’t need to happen. Please keep a tighter schedule on final numbers, closing times and bank holidays. Had the numbers been communicated even a few hours earlier, would have saved a lot of stress. My out of town credit union stepped up (I begged them) but they didn’t have to and that would have created a mess.Otherwise, the process was easy... great and I’ve already told friends and would recommend Y and Josh.
I would recommend VU every time to our veterans. Great company, great experience.
When you’re given 12 weeks to meet an objective that takes most people six weeks to complete and come up short it’s a major sign of failure!
Response from Veterans United
Hi Lonnie, Thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. Our Client Advocate team is available to discuss your experience directly. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Erin was always available. Her instructions were clear and follow thru was excellent.All in all a very pleasant experience that is very stressful.Thank you
