What an awesome team, Kyle, Sam, & Jaclyn. Everything about them was smooth, even when I tried to use a different loan co. (b/c they stated they could do better than Veterans). I was able to ask questions, and they were answer without hiding anything. I realized no body does it better than Veterans United Home Loans. I will brag about them to everyone I can. They were on point!
When I started looking for information on how to use my VA home loan, I took to the internet, and various sites where veterans were prevalent. By and far the overwhelming sound of the screaming masses pointed me towards Veterans United. I can now safely say that I will be joining that mass. The work Aaron, Kim, Leigh, and everyone else involved in the process put in to keep me informed of not only what was needed of me, but also what was even going on in the process helped calm my worst fears to mere whispers. Their dedication to making this process as smooth as possible, and their quick reactions when things didn't quite go as planned, made buying my first home an almost stress-free and enjoyable experience. While I will not be buying another home ANYTIME soon, I know that if I do, Veterans United will be the first place I call.
Jeff and his staff was sincerely wonderful
He and I have been working to geather for over a year and a half, while was challenging at times but I'm great full that we stayed the course marathon crowns are given to the one who endures to the end and my wife and I will enjoy this victory for many years to come.
May God bless you all that took part in our Red Sea experience!
Thanks Again!
This was a smooth and stress free experience!
Exceptional network of talented professionals. But to prevent frustration with dealing with the bank itself, make sure you have all your documents in line way ahead of time and a firm understanding that what matters is your provable year to date earnings and not your pay rate or anything else.
Veterans United was definitely the right call to make. They got my purchase going immediately and the closing was done very smoothly. Appreciate their experience and their assistance.
Heads and shoulders above any mortgage experience
Overall transaction went very fast. The service is awesome they take care of their client. I did not feel any stress at all they require less documents not like other lenders they ask for all kinds of documents.Johnny is a very customer oriented. He takes care of you and always prompt for your question. If you call him and doesn't answer it means he is busy but he'll return your call ASAP.
Highly recommended and absolutely will deal business with them again
Christina Douglas is a rockstar highly professional and efficient I have used Veterans United for 5 different loans now and will continue to do so in the future. I live almost 100 miles away and they handle everything with ease.
Very easy to work with! Made purchasing my first home a breeze!
Very flexible and adaptable company that out preformed a mush larger mortgage company.
Overall experience was amazing. Great service for veterans amidst all the modern day problems with veteran services in other areas.
Steve and Shan are just awesome in how they handle and care about the Veterans they take care of. Thank you for the Great service for the second home mortgage loan with Veterans United.
Everyone I worked with at Veterans United was amazing. They would always reply quickly and all of them were very kind, and SUPER helpful.
slow,miss communacation,right hand didnt know what the left hand was doing
The beginning process with Veterans United was quick and easy. Once it went to the transaction coordinator and then underwriting, it became a tedious hassle with communication being, most times, unsatisfactory.
Response from Veterans United
Scott, communication is the foundation of the service we provide, and we're very sorry if we didn't meet your expectations. We continue to review and revise our training materials based on feedback like this. We appreciate your help making the home buying journey better for Veterans.
I loved working with Robert and his team throughout the process. He made it very easy for us to purchase our home and I would absolutely use the service again!
