Everyone was very helpful even though it was a long process.
My team was exceptional at everything they did the whole process
Tony and Jake were awesome, couldn’t have asked for better folks to represent me as my loan team
Veterans United Home Loans is a Top Notch organization. They have outstanding service and were always focused on what they could to help me get in a house.
I’ve been spreading the word, So others will learn of this.
My v.a loan team was outstanding, at any time with the circumstances we faced they could have given up but the persistent they put forth was more than I expected. Special thxs to Aaron who stayed focused and kept us informed and for not backing away. Also thxs to a great team leader in Rob my wife and I appreciate all the hard work. You guys have made another happy veteran also a happy WIFE thxs again for you effort. Thaddeus Hatcher
one slip up at the end but over all good job we had things that's not usual getting veterans exemption act
I would definitely recommend veterans United to any vet looking to buy a house
I would recommend Veterans United because from the beginning the Senior home loan consultant was attentive and helpful. Our credit was in severe need of a boost. Brittney walked us through how to make the appropriate moves in order to get the improvement we were after. After about a year of hard work we just wanted an update of where we fell. Brittney and me, spoke late August/Early September of 2019, for an update, we still didn't achieve our credit goal. A few short weeks later, our home loan consultant called to report the good news that we achieved that magical number. We were partnered with the loan officer and real estate agent. Early in the process, all were attentive and helpful. The last 2 weeks of our process, there seemed to be a major source of breakdown in communication. When expressed to VU, I did not feel heard, I felt patronized. All of a sudden I felt like me buying a home just became a thing to get done, instead of the personalization that I had felt earlier in the process. It was sad and unfortunate. I would use them again for all of the good that came of it. However, I would voice my concerns sooner and to someone who may have been able to help. So, if you feel like you aren't getting that attention, don't hesitate to speak with someone.
Fast. Very thorough. Friendly and always available to help and answer any questions
Everything was easy to use and understand as well as easy to upload documents!
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I already have recommended Aimee to another veteran.
Everyone was very helpful and communicative, and were very nice about explaining things since this was our first time buying a home.
