I do not recommend. This is the second time I have gone with VA being I am a service member and I don’t think they are what they are ranked to be. The communication is terrible. Any questions are given poor answers that beat around the bush and seem to circulate to the same responses each time. I chose this company for their high rating and being a uniformed American hero I thought I had an advantage as opposed to a small business loan company, but I was wrong. Save your time and money. Thank you to all the uniformed American Hero’s.
Response from Veterans United
thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers. Thank you for your service and for choosing Veterans United.
This was a perfect home buying transaction from the beginning to the end.. As a veteran one should not be dress out about the process of purchasing a home. This was my 4th home purchase over 30 years. And I have closed on many homes as a Realtor. This purchase was the easiest. This was fast and efficient. I am home for awhile. Next purchase will always be through Veterans United. My clients, I hope to send to Veterans United. To my whole team Jim High, my underwriters and my processor, Jake, . Thank you for taking care of business, Professionally. #HOMEAGAIN
Highly recommend Veteran’s United to anyone for a VA home loan!!! The staff and service they provided is second to none. Thank you all!!!
I would highly recommend Chris for other buyers. He was a great help all the way through my buying experience. He even helped me understand things about buyingnI didn't know.
VU needs a specialized team focused on borrowers with more complicated or sophisticated asset profiles.
I am so thankful to Veterans United for making my dream home attainable in such a short time period. I can't show enough appreciation!
This company is incredible! No nonsense and extremely quick! We will always use them. We’ve referred them to family and friends and they have been happy with the service provided! Other companies make promises but Veteran’s United delivers!
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The rest of the team was great too. The set up of the site made things easy to follow with the to-do list and who was assigned a specific task of the process so we could go to them with questions.
It could not have been any more convenient.
Would highly recommend. Made the stress of home buying go very smooth.
all of the specialists were resposive to my needs as a borrower.
Good company to work with. Easily to get a hold of and their response time was quick. My only suggestion is read your paperwork. Be vigilant about reading your paperwork. Looking for spelling errors, demographic information and be attention to detail on all of your paperwork.
