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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,889

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 424,889 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I originally started this process with USAA and I didn't like how they did not have a specific loan person assigned. Everytime you would call, you were not able to reach anyone. At first, I started talking to VU just to get a rate comparison and then I ended up liking them better. The process was close to seamless and took 30 days to close. I would recommend VU to any Veteran, or current military. You will be glad to close quickly.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Couldn’t be happier with our choice to work with Veterans United! They were wonderful through the entire home buying experience! Thank You!

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

1 out of 5 Stars

My experience would not have me recommend Veterans United. There are , as I came to find out, many lending agencies that also serve veterans with added special benefits. I'm afraid that many of us veterans are misled simply by the name of the company. Do more homework than I did to find various options before committing to a home loan supplier.

Response from Veterans United

Thank you for sharing your advice Greg. It is important to research major decisions such as home financing. We're glad to know we were able to assist you with your recent home purchase, and we hope you enjoy your home for many years to come.

5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

2.5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

0.5 out of 5 Stars

The zero down is the only benefit I feel I received, everyone seemed like they didn’t know left from right and only cared about closing so they could get paid!

Response from Veterans United

Shakecia, we're glad you were able to benefit from the $0 down payment of the VA loan. It sounds as if you didn't feel you were treated like the highly-valued Veteran customer, however. We would like to learn more from you regarding how we could have provided you with a better home buying experience. We always want our Veterans to feel as valued as we see them. Please reach out to our Client Advocate team if you would like to share more information.

5 out of 5 Stars
Would Recommend

I have already been recommending Veterans United to other veterans that I know. Easiest home loan I have ever done and also the fastest. I know every case can be different, but they go above and beyond to make it happen as easy as possible.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This was the second time I have worked with Mr. Richardson and his team. He and his team are very professional and make the process stress free by returning timely calls, emails, and texts. Every member also takes the time to ask about family. Would recommend to any service member looking for a home loan.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I am a first time borrower from Veterans United and my experience with them was so great because of their care and dedication for Veterans in need. Veterans United is your answer and you too will discover how great they are to work with you without hesitation.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I was a little sceptical at first. It was a slow start because of personal reason and just trying to find a house I could see myself living in for a long while. I was quickly approved but took for ever to find a place. Once i found a place they were quick to get on the job. The seller and i did not want to involve a real estate agent which was a bit frustrating on my behalf because i had to do a lot of leg work and paper work. My loan team was a bit lost without an agent but we all managed to get excellent loan terms, a great deal. No closing costs for me. All inspections and necessary paper work. Put it this way. Josh and his team really took care of me in the end. I couldn't be happier and more satisfied. They get a big "Hoooaah" from this army veteran.

headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

If your life feels that LIKE ITS upside down , look up and call VETERANS UNITED. Speak with ANDREA and you will no longer have sleepless night . They make everything right including relieving your stresses about financing or refinancing. VETERANS UNITED Works night and day no pressure. VETERANS UNITED WALKS YOU THROUGH EVERYTHING MAKING YOUR LIFE EASY. Call now ANDREA at VETERANS UNITED

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend

Overall great experience. Thank you very much! We are enjoying our new home!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

More Reviews

See all 424,889 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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