My fellow Vets, if you need someone to help you when you are ready to buy your new home, take it from me, CALL VETERANS UNITED FIRST.
Veterans united help get me the best interest rate and money back i could get. Even at the balancing of the loan between the loan company and the title company they fought to get me 496 of the 500 of my earnest money. Also buying down my interest from 2.75 to 2.5. Would highly recommend.
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Our closing date was for the 17. But , prior to that date, we were to have our final check amount for closing... nope!
So the date to close is now the next day, and still no news about the final amount, so we’re so upset and anxious, is this gonna happen today the 18.
Talk about stress.
Ok maybe not all VU, but the back and forth for the final amount, Geez.
Yes we did sign at ten on the 18
Response from Veterans United
Kim, we are pleased to know that you closed on your new home. We understand the stress and anxiety that may occur in the loan process and want to share that stress with you as well. Communication is a vital key all the way until the end and we strive to set that standard. If you would like to share your experience with our client advocate team please do not hesitate to reach out and inform our team. Providing excellent customer service to our veterans is our main goal, even for loans that have funded. Thank you again for choosing Veterans United and for your service.
Don’t waste your time on others I did and wish I hadn’t. They were Proffesional beyond belief and worked hard to get me the best deal out there. Very impressed and happy.
Very helpful alwys recommend nick and veterans united for home loan
Couldn’t have asked for a better team to help us purchase our first home! Veterans United made it so easy!
Make sure you tell the clients everything about closing or closing costs are not considered at the end of the deal. And that there are out of cost payments also
The ease of use of VU's website was really nice. Having bought and sold three other houses I did enjoy how seem-less there tools are. I was heavily disappointed in the lack of communication between underwriting and the loan team. My experience was amazing in the beginning and turned to below average at the end. I cannot say for sure I would recommend VU in the future. I am defiantly in the 3% of not satisfied.
Response from Veterans United
Wesley, we thank you for sharing your comments and we understand the frustration you may have encountered during the loan process. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information. Thank you for your service.
Veterans Home Loans made financing and re-financing my home stress free. I would highly recommend them to any veteran purchasing a home.
