This is the second time I worked with Felicia Solomon and she, along with Veterans United, have the process down to a science. Felicia was quick and super helpful even with stuff she may have already covered. 10 out of 10, I would recommend.
I also feel that having the rep tell us that we need to give them a 10 on this survey contradicts the whole point of an anonymous survey.. sort of strong arming you to get a 10 is not right!
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Will never use another loan company again. The most communication I’ve ever had throughout the purchase process. Everything was online and easy to complete, and I never had any concerns Cara and Jill would put us on the back burner; they went far and above my expectations of a mortgage company. If you’re a veteran, this is the only place to go!
Same as above.
All showed patience for an elderly man!!
I was very afraid to do the sale. But this group of people made it easy and non-stressful. I don’t know if I could’ve gone through with this any other way.
I had a great experience. Mason Maddox was the primary loan officer for me and he was great to deal with. Cassie March is who i dealt with the most throughout the process and she was always quick to reply from early in the morning to late at night. She never made me feel like i was a bother or like i was at the back of a line of people. These folks treated me and my family right and now we are loving life in our new Log Cabin!
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Tommy was amazing happy to work with him and Veterans United
My experience was a 10/10 and I will recommend
VU to others. Again, Jack Burris snd his team
made it work! Great guy.
