Brendan and the rest of Jake's team were very good at keeping in constant contact throughout the process even when things didn't go well. They took the time to walk me through everything I needed as well as explained any and all concerns. Jake has a GREAT TEAM working for him!!
This was our second time using Veterans United and this experience was much better than the first.
I was worried at how much of a headache the process would be. However it was streamlined and super easy thanks to the entire team! Thank you!
If you want someone who cares what they are doing use Veterans United and ask for Andy Strubel he is amazing. Thanks again brother!!
For me it was not a good experience but may be better for you
Response from Veterans United
Dorcas, we thank you for taking the time to submit your honest feedback. If there are any additional details that you would like to provide our team we would love to hear from you. We strive to have the best customer service skills for all of our loan teams. We would like to thank you again for your service and for choosing Veterans United.
While this purchase did go through, I had one other that fell through, I know this was from the va appraisal and evaluation, which was absolutely absurd. Unfortunately during that purchase I never felt like veterans united was in my corner to help fight for the correct information. There was very little help in regards to reasoning with the VA and ultimately the much larger sale fell through. While I may use veterans united again if I need to I will never use the VA loan again, it is an absolute nightmare to jump through and may as well be useless to many of us who served. Disgraceful, but that's what I expect from the VA.
Blake was awesome! He was very knowledgeable and helpful through the whole process.
I would give Nathan a 20 out of 10. He and his team provided me with a great home buying experience. Veterans United Home Loans has my business!
My experience with Veterans United was seamless and smooth, could not have asked for a better team!
These guys were better than my previous loans when I worked with other lenders and bought houses. VU was streamlined and they didn’t badger for documents repeatedly. Their underwriting was solid, without the hassle. Overall very good experience with VU.
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I’m just really thankful to have worked with Chad and the team. I suspect any other lender wouldn’t have been as helpful. This has been an amazing experience for my daughter and I.
Brian Kay was awesome as well as Heidi in every aspect of the home loan process. Would highly recommend these people to anyone looking for a loan specialist!!!
Veterans United made the home buying experience wonderful. From the beginning I felt comfortable and confident with my choice. Throughout the process I had a network of people working for me. Veterans United provided me with a loan officer, a veteran realtor, and a partner insurance company. They worked closely with each other to make things easier for me. I would recommend Veterans United to anyone looking to buy a home.
Home buying can be very stressful, but working with Veterans United took away a lot of that stress. The team really cares about their clients, they were on top of all that needed to be accomplished and were very quick and knowlegable when responding to questions. Even though it took about 7 months to close on our new house and had many challenges along the way the team never sounded down or discouraged. In addition to all that, after our loan was approved our Loan Officer sent some very nice wine glasses as an early house warming gift. Working with Veterans United has truly been a white glove experience!
