All I can say is James was absolutely awesome!!!
There was a never a time that James did not contact me within a 1-2 hour timeframe with whatever question I may have had, even on the weekends. His customer service along with his team is UNMATCHED!!James kept me updated with the percentages and answer any questions that I was uncertain on with pricing, projected payments and made things clear and understandable.Absolutely incredible, never thought that I would be able to close on my dream home within 21 business days.Because of James and Stacy’s guidance I found my dream. Almost 70 acres with a 3600 square-foot home, four bedrooms, four a full size bathrooms with a gourmet kitchen. It also has three fishing ponds, a beautiful swimming pool, a shooting range along with a 55x30 barn with a full-size bathroom in it as well. Because of James and the best Real Estate Agent Stacy Lynn Massar keeping me within the price range I asked for, I will never have to work again. My mortgage is more than affordable again all I can say, is absolutely unbelievable! After a little over 30 years in the Marine Corps never did I think I would find a dream home like this but with James' and Stacy’s confidence that they could make it happen for me, it actually did.My Real Estate Agent, Stacy Lynn Massar and her Team were the best I've ever experienced in my 30 years of travel or buying homes. She stayed constantly locked into the process and was knowledgeable with all aspects of the appraisal, financial, inspection and closing aspect with buying a home. She worked well with the selling agent and was no nonsense in making sure that no corners were cut. She would update me daily with any changes or if I had a do list, ensuring that I completed task in a timely manner. She is very personable and would put me at ease when things started becoming stressful with the appraisal and inspection process. Absolutely the best!!! Stacy and James were the absolute reason that I was able to close within 21 business days.Gary D. Moran
SgtMaj USMC (retired)
This is the second home I purchased using VU. The same experience both times. Everyone is very willing to get you into the house you want. Wonderful people!!!
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Everyone in the process did a great job. I was very satisfied with the agents.
The entire team was fantastic and all deserve kudos. Kayla was the star of the show for us - it felt like she was 100% dedicated to our loan process with no agenda except for getting us into our new home.
Kudos Jamie Hughes and the entire Veterans United team. Your excellent service and professionalism made the purchase process of our home smooth and stress free. Once again thank you!
Great service. Responsive and professional.
They provided excellent customer service and made the experience the least stressful possible. There was always someone available to help answer questions and ready to help with anything they could. Thank you.
Homeownership has never been easier, If you want nothing but professionals helping you to purchase your new home, By all means Veterans United are the people to see. Still cant believe how easy it was.
Jaclyn is great. She answered all of our questions and returned phone calls and emails in a timely manner. Notified us immediately of important issues in the loan the process that needed our attention. Very pleasant to work with.
From the pre approval to the end was just great
I am absolutely pleased with my process with Veterans United. Start to finish, the process as a whole was easy, and informative. Being a first time Homeowner, I couldn’t ask for better experience.
