Travis and Julie were both amazing. They kept us up to date through the entire process, helped us understand every step, and answered all of our questions. They were never hard to reach and would always call us back immediately if needed. Thank you to the both of you. We appreciate it so much. Also thank for the children books my daughter and unborn child will enjoy them in the years to come in our new home.Christopher McGann
As a first time home buyer, the whole team at Veterans United Home Loans truly made the process from start to finish amazingly easy. While at times it was stressful, as I have discovered buying a house to is, every question and concern I had was taken care of. I couldnt have asked for a better experience.
Jake & Colin were always upbeat about how things were progressing even when our closing date kept changing due to my seller’s setbacks.
Veterans United has always come through for my family.
Very nice and helpful
Great company easy and smooth process.
Underwriting was ridiculous, to many people dropped the ball, was ready to go to my credit union for a home loan but my realtor convinced me otherwise
Response from Veterans United
Hi Raymond, it sounds like your experience presented some challenges and we are sorry that you did not feel things went more positively. Our teams always seek ways to improve and that includes our underwriting process. We are grateful that you took the time to share, and we hope to better serve you in the future.
Veteran’s United is an amazing Mortgage company they made the process so seamless!
Top of the line professional. I would welcome the opportunity any time.
Entire experience was smooth sailing.
This is the second time I have used them. The second time was after a refi that I was dong with my original finance company. Even though I had the refi approved, I turned them down at the last signing, because of their poor communication. I then went to Veterans United, who had originally gotten me the loan to buy the house, because of their excellent customer service and knowledge. And again the proved themselves to be above the rest!
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Communication was lacking from the loan specialist. There were numerous calls and emails left for his coordinator Sheila who never responded back. Things came down to crunch time because the lack of communication.
Nicole Dustin and Justin were excellent at accommodating my needs and making this a pleasant experience. The initial application process was pretty smooth and the lighthouse program was great!
