Everything works very well and smoothly. We had no issues from the start to the end. Really recommend Veterans United!
Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!
Best purchase experience ever!
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Experience first-hand why 353,522 homeowners give us a perfect score!
it is really hard to connect my financial accounts on vu portal
Veterans United made it so easy to buy a home, forever Thankful’
Highly recommend
Our retirement home!! Thanks to Veterans United!! Proud Army Veteran
For me, I had a ton of questions! I had and still have, no idea of what the mortgage world is all about. But my biggest dig, is the restrictions. I’m moving from NH to OH. NH is my home and always has been. My friends and family are here. And now, because of demanding circumstances and the massive restrictions both the VA and VU has, makes hunting for a home virtually impossible. Especially when you’ve got barely 170k to work with. Y’all need to lower your restrictions, especially towards those that are more than willing to fix up a home. Which btw, the VA allows you to purchase a home that needs some basic repairs. Where VU does not. And at the end of the day, it’s all about money. For me, that was a major issue for me, because I am very skilled and handy. A little chipped paint isn’t going to be a deal breaker for me, for people like me, we look at it as “sweet, I’ve got something to do and I can provide my personal flavor to MY house”!
My loan team and Realtor were all successional sensational
The team was great. I appreciated the patients with my bank issues.
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This was the first time my family went through the process of buying a house, veteran's united staff made it not only go by smoothly but also were very welcoming throughout the process
Veterans United did not communicate with us. They communicated with our realtor instead. We never receieved all documents from realtor. Realtor lied at closing.
Realtor communicated with Sellers realtor instead of us. Realtor asked us to sign document stating we are being represented by her. When we received document to sign we could not read it but it hopped to each sign spot and we signed. We did not know we were paying her commission till closing.
Response from Veterans United
Hey Bruce,
I’m really sorry to hear how frustrating this experience has been for you. Buying a home is a big step, and it’s understandable to feel disappointed when communication doesn’t go the way you expect.
While realtors work independently from Veterans United, it’s important to me that you feel supported and confident in every part of the process. I’d like the chance to look into your experience and see how we can help address your concerns directly. Would you please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
I can't say enough how Veterans United was the most amazing loan company I've ever worked with. From start to finish, they made the process so easy and stress free. They explained everything during the progress and we're always available for anything I needed. I highly recommend Veterans United to all veterans seeking a home loan.
