Great company for Veterans to use purchasing a home
Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!
It’s hard to describe just how awesome my experience has been becoming a part the family at Veterans United.The first interaction I had was with a veteran by the name of Andy Harris. Mr. Harris had to be the most patient person I’ve met across the entire tertiary world we operate in. He answered my questions even on his off time. At one point he called me while on vacation. I mean, 5stars is not enough to rate my experience.I was turned away by one lender the very day before Mr. Harris called me to find out if I even qualified to use my VA Loan. I thank God for Veterans United, and moreover, I am grateful to the entire team. I was not the most polite to a young woman that was just trying to help ease my anxiety and they all still gave it there all to help me get my home.Thank you all. I would definitely recommend any veteran looking to purchase a home, start here at Veterans United.
I have nothing negative to say. Thanks guys.
Very pleased. Thank you!
Veterans United should be all military personnel go to for utilizing the VA loan, the team they provide you makes buying a home easy!
From renter to owner in 32 days -- they really are dream workers!
Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.
Proud to have chosen Veterans United to help us with our home buying journey, and Thank You for your Service to us, and all the Veterans of our Great Country that you have worked with. Bless you all, from my family to yours.
Learn to communicate! Demands were made then had to be redone because no clear requirement was presented with demand. If you are going to make demands that the VA, Underwriters and even State don't require, you can at least lay out what is nessicery and hopefully why in writing so it can be met.
Response from Veterans United
Fred,
I'm glad you wrote. I understand and agree clear communication is imperative when purchasing a home. Our Client Advocates are interested in learning more if you're willing to share with us. We'll use your feedback to aid in improving where communication could've been clearer this time. We are always willing to listen when we can help improve the experience for your fellow Veterans.
Most sincerely,
Kendra, Client Relations
As a first time home buyer on active duty and purchasing a home in another state, Veterans United, made the whole process seem easy and seamless.
I had a great home buying experience. Thank you all for your assistance.
The ALL STAR TEAM. There is no better name for them. They are so professional and get the job done in a timely manner. They give sound advice and guide you accordingly to ensure that you have a smooth process.
We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.
The veterans united website was easy to use to transfer and sign documents. Tim was very informative through the whole process and answered all my questions.
The entire Veterans United team was extremely helpful throughout the entire home buying process. We look forward to using Veterans United again in the future and will personally recommend them to all Veterans throughout the community.
