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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Harry was so amazing! He was always there for us- on nights, weekends, vacations! Always there to answer our questions or work with our realtor/finance advisor to keep things moving! He even came all the way to our closing to be there in person to be able to provide support and answer questions! He made our life easy and was very trustworthy! We are so thankful to have had him be a part of us getting our dream home!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

Everything that Shelton said would happen, it came to pass!! And we love you Shelton and your great team!!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
Photo submission from Ryan O.

The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Absolutely an amazing team… made the process easy.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Veterans United truly help me as it disabled veteran. I’m on a lot of medications. I have ongoing seizures and I have memory lapses trying to navigate these medical conditions plus many more side effects for the medication’s and many more other military injuries I am trying to learn how to cope and learn to live my life with these conditions. Having lost everything my house, my cars, my job due to all my injuries, bills raking up and finally getting my life somewhat together when the VA comes through and then trying to get back on my feet, somewhat. Buying a home is the last thing you want to try to battle with all the conditions in medications you’re already battling with, your family is right there next to you and they have to feel and fight right next to you and that hurts you even more specially when you have kids. you know you can go out there and fight. You have the heart the training when you have to see your family suffer. They don’t train you for that, veterans United truly made the experience of purchasing a home to the VA loan system a lot easier they have an entire team, that is understanding and patient and is really looking out for you and you’re not able to make the right decisions at times they will advise you in the right direction. They will not put you in a bad situation. They’re there to truly help you. Mine was a long journey , I had to go through many homes and many denials, but they were there for me. They kept my spirits up. They have concierge that help you with the most minimal of things. I have purchased three homes in my lifetime before my injuries, I didn’t know how difficult this would be due to my medical conditions and if it was not for veterans united and they’re awesome team, I would not be able to be here to say these words and have a home again and be able to provide for my family.Thank you
Veterans Untied and your entire team

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

Great experience, very knowledgeable and understand military needs

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
Photo submission from Brittany W.

Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Tony, Garret, Nicole, Kristin, and Connie made the entire process amazingly pleasant.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

It was a very easy process where you are kept informed during the whole thing. We were constantly getting updated and answered quickly with all of our questions.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

99.9% Outstanding. The last couple days were the only shortcoming with incorrect documents (wrong job titles and employment information)...and the "answer" cannot be: "either sign and close today or we'll have to start all over with our underwriting." How about submit the proper information the first time and check up on it throughout the process?

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

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5 out of 5 Stars
Would Recommend

From start the to finish the process was great. I only wish we could have found a realtor sooner but it was on us. We were late to decide where we were moving. Cal and his entire team checked on us through the process. We felt confident in our lender. Other lenders feel so scattered and all over the place. Ours was so together. It was the one thing that made us feel secure.Thank you for the gift and your great customer experience. Please contact us when rates drop.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Made it easy, and always explained things to me.

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
Photo submission from Landon W.

I had a great experience with everyone that I directly spoke to. I will highly recommend to my fellow service members to use Veterans United if they decide to buy a house.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

The process not difficult and everyone that work with us was very professional and helpful.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Great team. It was fun and exciting working with you all. You all made it so seamless. Thank you for the outstanding communication.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

From start to finish, this was a fantastic experience! It was our first time buying a home and/or getting a mortgage, and Jennifer made the process so easy. She was more than willing to take the time to walk through each step with us whenever we had questions, and provided prompt and insightful comments that made us feel better about everything. I am truly appreciative of all the effort and time that was spent working with us, and would definitely recommend to others!!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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