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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,386

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,386 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Great company for Veterans to use purchasing a home

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
Photo submission from Kimberly S.

Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

It’s hard to describe just how awesome my experience has been becoming a part the family at Veterans United.The first interaction I had was with a veteran by the name of Andy Harris. Mr. Harris had to be the most patient person I’ve met across the entire tertiary world we operate in. He answered my questions even on his off time. At one point he called me while on vacation. I mean, 5stars is not enough to rate my experience.I was turned away by one lender the very day before Mr. Harris called me to find out if I even qualified to use my VA Loan. I thank God for Veterans United, and moreover, I am grateful to the entire team. I was not the most polite to a young woman that was just trying to help ease my anxiety and they all still gave it there all to help me get my home.Thank you all. I would definitely recommend any veteran looking to purchase a home, start here at Veterans United.

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

I have nothing negative to say. Thanks guys.

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Very pleased. Thank you!

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

Veterans United should be all military personnel go to for utilizing the VA loan, the team they provide you makes buying a home easy!

Loan Officer: Amanda Baker

NMLS# 2132117

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
Photo submission from Charles G.

Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Proud to have chosen Veterans United to help us with our home buying journey, and Thank You for your Service to us, and all the Veterans of our Great Country that you have worked with. Bless you all, from my family to yours.

Loan Officer: Andrew Struttmann

NMLS# 2371291

0.5 out of 5 Stars

Learn to communicate! Demands were made then had to be redone because no clear requirement was presented with demand. If you are going to make demands that the VA, Underwriters and even State don't require, you can at least lay out what is nessicery and hopefully why in writing so it can be met.

Response from Veterans United

Fred,

I'm glad you wrote. I understand and agree clear communication is imperative when purchasing a home. Our Client Advocates are interested in learning more if you're willing to share with us. We'll use your feedback to aid in improving where communication could've been clearer this time. We are always willing to listen when we can help improve the experience for your fellow Veterans.

Most sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

As a first time home buyer on active duty and purchasing a home in another state, Veterans United, made the whole process seem easy and seamless.

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

I had a great home buying experience. Thank you all for your assistance.

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

The ALL STAR TEAM. There is no better name for them. They are so professional and get the job done in a timely manner. They give sound advice and guide you accordingly to ensure that you have a smooth process.

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
Photo submission from Daryl T.

We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

The veterans united website was easy to use to transfer and sign documents. Tim was very informative through the whole process and answered all my questions.

Loan Officer: Tim Jarrett

NMLS# 2001664

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

The entire Veterans United team was extremely helpful throughout the entire home buying process. We look forward to using Veterans United again in the future and will personally recommend them to all Veterans throughout the community.

Loan Officer: Mary Dischert

NMLS# 1974450

More Reviews

See all 347,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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