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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,094

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The Veterans united team made our home buying experience as easy as it could be. Their web based system made the documentation process go as quick as possible. My team responded to any questions we had very promptly. This is an A+++ company with a very professional, very caring group.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

To any potential United Veteran customer, you are doing the right thing by entering into a loan with this organization. They are very professional and thorough in their work and can be relied upon to work in your best interest.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

This was my first experience with VA loans and Ben’s experience and expertise at Veterans United made the whole process extremely easy.

headshot image of Ben Blevins

Loan Officer: Ben Blevins

NMLS# 1783024

5 out of 5 Stars
Would Recommend
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Veterans United was a great company to work with. Being fresh out of the Army, and not knowing the processes of purchasing a home, VU took me from the very first phone call and walked me through the entire process. They made sure I understood every detail of my purchase. Do not let being not close to a main office make you nervous. Everything can be done online and it made my process go like a breeze! Samantha Rustemeyer was my loan specialist and I would recommend her to everyone!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

2.5 out of 5 Stars

Bad experience.

Response from Veterans United

Hi Roger. We're sorry to hear you didn't enjoy your home buying experience. Please contact our dedicated Client Advocate team to discuss your experience. We want to continually raise our bar and provide the best experience for our Veterans.

5 out of 5 Stars
Would Recommend

This was my first time as a home buyer. I was pretty nervous about the whole process. Leanna and Justin made this process very smooth and easy. Most everything was done online and was super simple to get all documents uploaded. The team answered all my questions and the response time was quick. They always reassured my everything was going as planned and what I was doing was normal part of the process so I didn't worry there was a problem with my loan. I couldn't have asked for a better and easier experience. I highly recommend anyone who is qualified to use veterans united as your home loan lender you will not be disappointed.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Fellow Veterans: The process of buying a home can be overwhelming. There is a lot to do. Veterans United has a great system to assist you in gathering your information and helps you stay organized. The process is much easier when they help you. They can answer all your questions and advise you on issues related to home purchasing. I think they are great and I give them a 10 out of 10. Give them a call if you are considering a home purchase.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

The Lee and Mark were professional and worked hard to give me 1/2 You have been sent a link to images so that you can verify all damage is marked with an X decal or add new photos for unmarked damage https://pos.uhaul.n best service on a short expense closing date. Mark had our best interest and provided a great APR rate with more closing credit than I could have imagined. Thank you VU and the staff that handled my file.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Very competitive rates with a thorough, easy to navigate experience.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

My agent, Mark Sexton, was a total pleasure to work with. This was my first time in buying a house. He explained all and made me comfortable throughout this process. What a pleasure to deal with. I wish more companies were as easy as Veterans United.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

We recommend Veterans United (specifically, Meghan Kopka) to anyone interested in buying a home. The process was easy and more efficient than we've experienced in the past and everyone seemed to want to do what was best for us.

headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

If you use Veteran's United, you won't be disappointed. I went from the needs work on credit stage to pre qualification and then before I knew it, we found our home and closed on it. My loan officer Aaron Rand was great and I was not the best customer at times because I was calling and/or emailing every single day. I challenged every single stage of the process and had them explain over and over to make sure everything was clear before I make any progress. Through it all, Aaron and his team stayed patient and understanding and we made it. Thanks Aaron Rand and team, truly grateful for everything.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

It was an extremely rewarding experience from beginning to end. Will recommend Veterans United to anyone who qualifies for their service.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

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5 out of 5 Stars
Would Recommend

veteransunited is the best

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

4.5 out of 5 Stars
Would Recommend

I would highly recommend working with Fahad Abdul as your loan agent.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Veterans United was great. Made the impossible possible. Everybody was great and they were always available to answer any questions I had. Was a wonderful experience

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

We love Veterans United and especially Anne Kuster, our senior loan officer. We first found Veterans United and Anne 3 years ago when we purchased our home. She made us feel so comfortable and explained each step of the mortgage process. That mortgage was by far the smoothest and fastest loan from start to close that we’ve ever experienced. Since then, we’ve refinanced twice and we always ring Anne from Veterans United for all of our home loan needs. She’s honest, trustworthy and gets the job done.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

We encourage any potential Veteran homebuyer to work with Veterans United, we found they are very thorough in their commitment to helping the Veteran. We thank Adam Craig and Jake Wandell for their help and working with us throughout the process. God bless you, Dennis And Nubia

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Very positive experience! Would definitely recommend to any Veterans looking to make a home purchase. Loan Specialists Jake and Colin did a great job and made the process so stress free and easy!!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

I researched the internet looking for “the best VA Loan lenders” around and found Veterans United. You always temper your expectations especially when so highly recommended. However, these guys exceeded my expectations. My highest personal recommendation. They practice personal accountability which is unfortunately rarer and rarer these days.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

More Reviews

See all 422,094 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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