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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,296

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 425,296 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Veterans United is a very professional team that helped us secure our dream home. We would recommend them to everyone!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Good experience and very accommodating

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

There is a reason when you Google VA loans, Veterans United comes up first. In my opinion they are number one in this business for good reason. Their loan teams are compassionate and professional and their online access is unparalleled. I could not have asked for an easier buying process.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

1.5 out of 5 Stars

The underwriting department sucks at United Veteran. The loan agents are decent, but they dead in the water until the agents, underwriting and the closing attorney all get on the same page of music. Communication is key.

Response from Veterans United

Communication is key Robert. There are quite a few parties involved in a home purchase, and keeping everyone on the same page is exactly what we strive to do. Please contact our Client Advocate team if you want to share any issues you experienced.

5 out of 5 Stars
Would Recommend

Excellent service would do it again in a heart beat

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan Team was amazing! Kudos!

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend
headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Love what you do for us veterans

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

The team I had was amazing and made sure that even if the process hit a bump, they had a plan to resolve it in the best way. True professionals that take care of Veterans. They were a pleasure to work with. 11 out of 10 stars.

headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

4 out of 5 Stars
Would Recommend

The system VU uses is really easy and the agents are well-trained and good at what they do. We would use VU, again in a heartbeat!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Molly, Shane, staff are all helpful and polite. made it very easy for me to navigate the process. the website is easy to use and understand. appreciate the convenience!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

The complete process was new to me and the team from VU helped me out a ton. They made the process easy and enjoyable.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any veteran shopping for a VA loan. They obliterated any myths about VA loans being slow or cumbersome, and worked perfectly in concert as a team including their recommended agent. We went from preapproval to closing on our chosen house within about 2 months, and we were ready for closing weeks ahead of our closing date. Thank you Dan, Aaron, Kari, and the whole team!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

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5 out of 5 Stars
Would Recommend

The entire veterans united team are true professionals who work hard to assist this country's veterans in purchasing a home. I was doubting my chances of getting approved, but they worked their magic and everything came together. Very pleased with my experience!!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Bo Clapp and his team were awesome to work with! I really feel as though all I had to do was provide my information and his team went to work making sure everything went smoothly, quickly, and customized to my needs. I don’t think I’d be the happy new home owner I am without his guidance, expertise and most of all his great attitude. He was attentive, energetic, and a pleasure to work with. I would recommend Veterans United and Bo Clapp to anyone looking for a home loan. As a veteran, it’s really fantastic to have professional expertise available, but the key was the trust I have in their desire to get it done and the attitude to make sure it does. I’d get in a foxhole with these guys.

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend
headshot image of Edward Kim

Loan Officer: Edward Kim

NMLS# 1838562

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

4 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

More Reviews

See all 425,296 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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