If a Veteran is buying a home, I would highly recommend Veteran’s United. They are extremely professional, friendly and proficient. They offered great rates with exceptional service. I will definitely use them again!
The only thing I would suggest is a quicker email response. It seemed to take at least a day or two at times to get a response back during the process. Right at the very end when I had emailed regarding if we were being funded on the 30th. I got a response a few hours later stating that "we were funded as planned". I wasn't sure what that meant and responded asking if that meant we were being funded that day. I never received a response back. We did have the money in the bank the following morning but it would have been nice to get a response to the question regardless.
Other than that, everything went fine.
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I have to say again the rest of the team Krystal and Jenna (I hope I forgot no one) are Rock Stars their professionalism, patience, and dedication to the task are nothing short of gold albums. They helped make our experience with Veterans United exceptional. Thank You All!
We’d recommend any Veteran to Veterans United.
I chose Veterans United because their rates were lowest; the great service was a definite bonus. Every person I worked with responded quickly, had the answers I needed, and didn't seem to mind a little hand-holding.
Overall great experience!!!
If you can request people, definitely request Jason Bals and Megan Staszcuk for your loan team, and Shelby Warner for your real estate agent. I wouldn't have been able to get my new house without them.
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I wish I would have known about them sooner, what an amazing organization and made buying a home super easy
Aaron and his team deliver. They never forget their clients, and maintain stellar service and attention to detail. Highly recommend-
