Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,710 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,710 unfiltered reviews

Starting on Page 8229 of 15,691. Return to Page 1

5 out of 5 Stars

TEAM ROB!!!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Bill and his team always take care of my family.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars

DO NOT Hesitate. This will be the most exciting adventure you will ever take, and will leave you with the much needed knowledge for future investment opportunities!!!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

I would definitely recommend this loan. It has so many other benefits other than the zero percent down I swear! The real estate agents they assign to you are spectacular and the coordination between the loan team and the real estate agent(s) is flawless and they work seamlessly to provide you the best experience!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Thanks to Veterans United we have just purchased our dream home. We thank Amber Brown and the rest of the team for helping make our wish come true.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
headshot image of Jake Cowan

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars

I would recommend any Veteran buying a home to apply with Veterans United. You will always be treated with courtesy and respect Their representatives are extremely up to date with the requirements for getting a home loan.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

0.5 out of 5 Stars

Do not use veterans United unless you plan on closing a month after your projected closing date and you plan on paying AT LEAST $6,000 in closing cost and sending them your LES every two weeks to prove you’re still in the military. Your loan team will not treat you as a priority and will rarely answer your calls. Stay far away from this company and use USAA instead.

Response from Veterans United

Steven, Thank you for taking the time to share your experience with our team. We understand how the home buying process can get stressful, especially when costs are estimated throughout the loan process. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you again for your service to our country.

4.5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Thank you, Nathan Bitner! You're one of kind.

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

I welcome anyone to call or email me to get a very high recommendation to use Veterans United in the future.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

I highly recommend Veterans United! I purchased my first home when I was 56 years old and was very apprehensive. Veterans United, Derek Russell and his Team made the experience easy and enjoyable! I recently refinanced my home and again Veterans United, Derek Russell and his Team were there every step of the way to assist and guide me through the process.
10 out of 10 stars! Highly recommend!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

I could not be more pleased with the attention I received from my entire loan team. Their help and knowledge was second to none. I will highly recommend Veterans United to any of my fellow veterans.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

I've used VU for my past two home purchases. In my 8 years as a Realtor, I'd dealt with many mortgage companies and certainly have recommended VU for my Veteran clients... I highly recommend VU to my fellow Veterans.
Respectfully,
Lance Brown (USN Retired)

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

Ready to see for yourself?

Experience first-hand why 375,518 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everything was perfect. Team was always available, answered all of my question on time and advised me in the right direction every time.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars

Sometimes there were inaccuracy in documents on the portal and we had to connect with Taylor our mortgage coordinator to rectify. Attention to detail is important so perhaps some additional oversight or training is needed.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

They sent me a surprise on closing day that touched me deep. Thank You so much!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Jon Connell

Loan Officer: Jon Connell

NMLS# 1483292

4.5 out of 5 Stars

Excellent!

headshot image of Bradley Cone

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars

I would highly recommend this company!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.