Veterans United did a great job. As a new home buyer, the joint effort between loan specialist and realtor was outstanding. I would definitely utilize and refer anyone to Veterans United.
When exploring for VA refi representation, Veterans United appeared consistently to top out as the best in the country. Shortly after reaching out, Jesse Hamilton returned my call to begin a highly complex refi given I was still in the midst of home repairs from Hurricane Matthew. Confronted with about every possible obstacle, Jesse and his teammate Lauren Bianco navigated me excellently from the tossing seas of pre qualification to the firm grounds of final closing. Pure relentless winning hustle. That’s my best way of describing Jesse and Lauren from first phone call to final closing. It was superb. Thank you folks!
I have used VU twice now. Both times have been excellent experiences. My finance specialist Darin Jobe and his team are the best !! They go above and beyond and try to keep your home buying experience as easy and stress free as possible. I hope I never have to purchase another home, but if I do I'll be calling VU again. Thank You Darin, Kayla, and the rest of the team who put me in my dream home. You and your work are greatly appreciated. Sincerely Jeff and Donna
Terry and his team were amazing. They were very prompt with answering any questions and contacting us when requested. They made the whole transaction way less stressful and quick!
Buying with Veterans United was an extremely pleasant experience. From start to finish, the entire process was much smoother and easier than I ever expected. Their portal made it incredibly easy to upload the necessary docs and keep the process moving. Jeff and Adrianna were also fantastic to work with. Very responsive to all of my questions and always provided me with updates. I couldn't have asked for a better experience!
I have worked with other Liam officers before and it was a trying and very imperial experience. Working with veterans United gave me a very warm personal touch.
I don't know if it was the process Veteran's United has or the training they are provided, but I felt forgotten about when it mattered most in the home buying process. I'm lucky I had a good real estate agent recommended to me because in the home stretch I was getting all of my updates from him after I was displaced from my home for several days into the home buying process. I don't know if most members were in the same predicament and were not in a house at the time but I feel like considerations could have been taken to try and expedite my process to have avoided me being out of my house through my anniversary and nearly through July 4th. I only asked for updates through that time and after being told my closing date was cancelled and moved to next week possibly due to home appraisal I received 1 update after finally getting ahold of them and requesting it specifically. It was a rough time and I'm hard pressed to determine whether it was a fault on the Loan Officer or the way Veteran's United handled my case.
Response from Veterans United
Hi Christian, we appreciate you sharing your concerns and we're very sorry you felt forgotten. It is important to us that each of our Veterans feel like the VIP we see them as. Also, VA appraisals are overseen by the VA itself, and we have no authority in this process. It is not unheard of for an appraisal to cause a delay to the home buying process. We do what we can to avoid these delays, but if they happen we share the information with our Veterans and try to find solutions for any issues the delay may cause. Please contact our Client Advocate team if you'd like to discuss the details of your home purchase further.
We had two good friends purchasing homes at the same time as us and their experience was nothing like ours was with Veterans United. We enjoyed the process, felt supported and were never left with unanswered questions! We feel lucky to have purchased our first home with Veterans United!
Thank you Casey and Angie. Go Gators !
A wonderful experience from start to finish. The website is user friendly and it is easy to upload and sign documents. In addition, the realtor suggested by Veterans United was great! Julia was always there when I needed her. She walked me through the entire process and continues to assist after closing.Thank you for the housewarming gift. Nice touch : )
Very attentive staff, made the process quick and easy.
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Vetrans united is a class act place for a home huyers needs! Everything was very easy to fallow the process and undersyand what was happening. I was always confident that I was getting the right information and the needs of my family was always in the forfront! Everything that happend from the start to where the keys of the last home I will buy were put into my hand. I always felt at eas and new I was dealing with the right people. Thank you for making our home buying experience the best!
Veterans United's team of professionals made buying a home across the country so much easier then I envisioned. I have zero regrets on choosing them to handle my VA home loan and recommend them to anyone looking to buy a home.
Veterans United makes the home buying process easy and worry free! The process is streamlined with an online portal that groups everything you need in one location.
My husband and I just closed on our first home. We were working with Mary and Tim throughout the process. Both of them are outstanding. Mary, the loan officer, was great during the first week, before we put an offer on a house. She would always answer any and all of our questions. Once we put an offer on the house, the financial aspect was handed off to Tim, the loan coordinator. Tim was, by far the shining star. He always had a positive attitude and never once seemed bothered, no matter how many times I asked the same question. Tim helped me understand and feel confident in our decision to purchase a home. I would recommend Mary and Tim with Veterans United to any veteran looking to buy. The portal Veterans United uses to provide documents, is AMAZING. I always knew where we are at the the purchasing process, and I always knew they had all of the documents needed. The checklist allowed for many stress free nights. As a whole, I was considered about how stressful it would be to purchase a home (since everyone says it's such a long and painful process). However, this was so easy and so smooth, I don't know why every veteran isn't trying to buy!Thank you Veterans United for allowing us to achieve our dream of being homeowners.
From beginning to end, this was a very easy process. My lending team were always helpful and available. I would recommend them to any of my friends needing a loan.
