They are extremely thorough with the whole process. They are quicker than conventional mortgages I have had in the past. Always answer their phones and if not call you back right away, especially Chris Hill and his assistant Susan.
Highly professional from beginning to end!
Excellent. The process was easy and pleasant.
Directions were clear and communication was easy.
Very helpful and easy to work with, as a veteran , very thankful to have had a great team from veterans united !
Straight forward.
Easy process thanks to the loan team
Very knowledgeable and was able to fully explain everything from the beginning of the buying process to the day of signing out closing documents.
I felt up to-date and well informed throughout the whole process. I quickly developed confidence in VUHL and felt no nagging feelings do to loose ends or forgotten steps.
Veterans United was easy to work with, enjoyed the process.
Tim langdon and Diana Ess gave great customer service. They both were very responsive when I called and had questions, if I left a message on there machine or emial they would reply in a timely manner and explained everything with pleasure and detail.
We started shopping for a mortgage with USAA. Their customer service was lacking so we checked out VU. Not only did we get a better rate through them but their customer service was some of the best we've experienced.
Awsome....very upbeat and professional.
Good to work with and very knowledgeable.
I recommend them 100%.
I've never experienced any business/client relationship as rewarding as the team at veterans united. Smooth easy and relaxing on my part. Very professional, knowledgeable and competent individual. My gratitude can never be expressed enough for Andrew, David, Samantha and Patrick also the entire team that made my buying experience a less stressful and fulfilling time.
Veterans Home Loans made us feel right at home. We received a special welcome home gift from them which made my wife and I tear up.
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They were very good!!
I switched lenders in the middle of the buying process, this team over and got the job done.
