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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,436

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,436 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United made our home buying experience so simple and stress free. I was always informed, and my questions always answered. Downloading necessary documents is made so easy. I have and will continue to highly recommend Veterans United to all my veteran friends and family. I could not of asked for a better home buying experience.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
Would Recommend
headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

4.5 out of 5 Stars
Would Recommend
headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Excited for the next time to work with Veterans United! I appreciate all of the work done and time taken by my team to get us into a good living situation.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Alix Clowser

Loan Officer: Alix Clowser

NMLS# 1415709

3.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Absolute Best and such an amazing homeBuying experience

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

This was my second refinance, but first VA loan refi. The first refinance was a mess. That company was unorganized and overly complicated. I had such a bad experience, I dreaded a refi on this home which I purchased through the VA. After many unsolicited letters in the mail, I began to start my research and found Veterans United. From the very first phone call to wrapping up my loan, the entire experience was not only pleasant but an educational experience. I watched all of their educational videos, asked questions and learned a lot not only for this loan, but any mortgage I may have in the future. I Highly recommend Veterans United to anyone that can use this great company. D. Wooster SGT KY Army NG 2010-2018

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

1.5 out of 5 Stars

Ask for a different loan officer if you are assigned Brandon Worthington. We were a week away from closing and were so frustrated we almost changed lenders.

Response from Veterans United

We're sorry you felt you loan approval was a frustrating process. It can be, but we strive to eliminate as much frustration and stress as possible. Our Client Advocate team would like to hear more about your personal experience to find better ways to alleviate frustration for our Veterans.

5 out of 5 Stars
Would Recommend

Veterans United and Mason Maddox are outstanding to deal with this was my 3rd loan and I would look nowhere else.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Don’t believe the few bad stories. If you get everything done promptly when asked everything will be fine.

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Everyone I came in contact with were friendly and very knowledgeable of the loan process and kept me informed on all processes.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Use this company.. especially if you are military...they are very precise with what information is required.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

2.5 out of 5 Stars
Would Recommend
headshot image of Eric Highley

Loan Officer: Eric Highley

NMLS# 1810615

More Reviews

See all 430,436 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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