I am a disabled Veteran and let them know 0 down and 0 out of pocket for going VA. Well that didn't happen I paid the VA appraisal and Paid closing cost which in turn I was told pay it or loose the house. My closing cost went to 1800 then 3 days later it jumped to 2200. I told Shane Martin that I didn't have that to pay out of pocket and was told that's how it goes. My last home I did 0 down and 0 out of pocket with no problems this experience SUCKED. I will not have anyone I know use Veterans United.
Response from Veterans United
We appreciate the communication we've had with you and your agent regarding your closing, Donald. If you would like to continue those communications, please reach out to our Client Advocate team.
Greg was amazing and made this home using process super easy. I would recommend to everyone.
If you choose to go with Veterans United to purchase your new home you will not be disappointed. They have amazing customer service and prompt replies to all your questions and needs. 110% satisfied with Veterans United!
When I first heard about Veterans United Home Loan I admittedly was skeptical. I had never heard of the company before and the pushiness from my realitor (at that time) to change lenders made me nervous. I called and had an in-depth long conversation with my lender. Mike (my lender) near Scott Air Force Base, IL was very professional yet personable and extremely knowledgeable. I knew he was someone I could trust. I ended up changing realtor and trusting my gut filling... and now I’m writing this from our new house. The whole team had phenomenal, fast communication with not just myself but also (just as importantly) with each other. We also locked in a great competitive rate on our loan. My (new) realitor also exchanged information with Mike and spoke of how great he was to work with! I just received an American flag wood caving/ plaque in the mail today from VU, which was completely unexpected! Wow! Simply a great experience, could not have gone better. If you’re around Scott Air Force Base contact Mike at VU, you can see first hand what an amazing experience buying a home can be. :) Thanks!
No slack people here. They are always friendly and go out of their way to make sure you are satisfied with answer's to your questions.They are super great to work with.Wayne and Ann Selph
Will definitely recommend.
Cannot go wrong woth these people. They know their jobs
We enjoyed working with a friendly staff who looked out for us the customer. Thanks for all you do for veterans looking to become homeowners.
They are very through and very nice
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I purchased my first home with Veterans United. They were not only professional and helpful, they were very active and quick to respond to any questions that I had. They worked well with my realtor and met all my needs with success. I would definitely recommend anyone who is looking to buy a house to use Veterans United.
Don't be afraid to reach out to Veterans United they do an awesome job that you won't be disappointed with.
If it feel wrong from the very beginning, you might be better off else where.
Response from Veterans United
Hi Juan. We appreciate all feedback, and would like to hear more from you. Please contact our Client Advocate team to share some more details of why you felt uncomfortable. Thank you.
I would recommend Veterans United to any Veteran looking to finance or refinance their mortgage.
Great customer service. Will do what they can to get you through the process as quickly as possible.
Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction
