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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,491

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

Veterans United doesn’t just say they appreciate your service ,they show you they appreciate your service!!!!!!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
Would Recommend
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

These guys are great!!, if you are a vet looking to purchase a home now or in the near future contact Veterans United NOW,!!! The staff at Veterans United will guid you through the entire buying process, its fast easy and staff are very professional and easy to contact for any questions that pop up along the way. Its the easiest and fun home buying experience you will ever do. Thank you Veterans United you guys are the BEST.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

4.5 out of 5 Stars
Would Recommend

Being a USNavy Veteran has given me the opportunity to buy a beautiful home at the perfect time when interest rates have been so low. Recommend all veterans looking to buy, do it now. Veterans United will make the process easy.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

would highly recommend jerry landry and associates.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I have already recommended Tim Spears and his team to others, and will continue to do so int he future...Great experience

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Jones

Loan Officer: Jake Jones

NMLS# 1838230

0.5 out of 5 Stars

Stay on top of the loan team. Get them the information they want and even plus some to speed up the process. Overall be VERY patient

Response from Veterans United

Thank you for your advice Timothy. Being involved with your home purchase is a great way to help things move smoothly.

5 out of 5 Stars
Would Recommend

Hana was very helpful also.

headshot image of Michael Ellis

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

The team was very helpful. They responded to all my questions very quickly. The process was easy and quick especially with me being a first time buyer.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Procrastination, skepticism, and doubt are your worst teaming enemies. Go online now or pick up the phone and get yourself started with Vets United in your home buying process. Seek, live, and experience what the others are raving about. The only regret you may have is that you didn't start the process Sooner!!!

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Heishman

Loan Officer: Jennifer Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

They have made the process very smooth and simple. I love the portal and how easy it is to upload documents and see things they need my to do. I understood what was happening and didn't feel overwhelmed and everyone in the team was very communicative, understanding and helpful.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

4 out of 5 Stars
Would Recommend
headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

0.5 out of 5 Stars

I can't recommend Veterans' United Home Loans. We received pre-approval for our loan and started building our home 9 months ago. Veterans' United delayed our closing date twice on the same week were supposed to be closing. As a result, we had to reschedule movers and appliance deliveries twice. We were stuck having to reassemble furniture and unpack as we have 3 small children. Both delays were caused by Veterans' United and they were not the least bit apologetic. When we were finally able to move into our home we met our neighbors who also secured their loan with Veterans' United. They had the exact same experience and their closing date was also postponed twice. For a company that is supposed to support veterans and their families, they showed me they could care less about their clients.

Response from Veterans United

We appreciate what you've shared with us Robert. Financing a home while it is being built can lead to some unforeseen delays. We do our best to set the proper expectations and to communicate any and all changes with our Veterans. We'd like to know more about your personal experience so we can look for areas to improve. Please reach out to our Client Advocate team to discuss how we can improve.

4 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

I was apprehensive at first when this whole thing started, but Kirk and his entire team stood by me throughout the process and was very prompt to answer any and all of my questions. Veterans United did an Outstanding job with helping my wife and I get our forever home, it was without a doubt the best home buying experience I ever had. I will not hesitate to recommend Veterans United to anyone who is in the process of buying a new home,all i can say is, it was an Exceptional Experience. Thank You.

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

2 out of 5 Stars

I would not recommend veterans united. The customer service changed after going under contract as well as the terms of what was presented before closing.

Response from Veterans United

We appreciate how you feel Candice. We'd like to know what changed that would cause you to feel this way. Please reach out to our Client Advocate team to share the details of your home purchase. We'd like to opportunity to improve our service with your help.

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Zach and Kayla were always on hand when I had a question. I sent quiet a few to Kayla and she always responded back that very day. I must say this experience in buying this home was a very pleasant one indeed. We could have closed sooner if I had been more attentive to the tasks at hand, however I am very pleased with the results.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

This was my first time buying a home and I thought it was going to be a stressful experience but with the help of my loan team it made it easier and less stressful they help me through the whole process.Thanks team

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

More Reviews

See all 430,491 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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