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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,215

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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1 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

This was my first time buying a home, I am a single man with no help and Veterans United supplies me with everything I needed to make the process quick and easy without any stress or anxiety. I had work that I had to do on my end but the team helped me anytime I needed it. From the time I found my house to closing was exactly 41 days. I could not be any happier with the whole experience. Thank you Jennifer Heishman, Heather Hodges, Carrie Prenger and the whole Veterans United team, amazing job by all.

headshot image of Jennifer Heishman

Loan Officer: Jennifer Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

the experience of buying a house today is tough. Veterans United made it as painless as possible.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

It was a pleasure working with this company.

headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

What I thought was going to be a horrible experience turned out to be really a pleasant adventure. I never felt more secure in any difficult situation than in this one. But this has led up to one of the most painful experiences of my life, that of course is............... PACKING!!!Thank you for a wonderful process Josh. Your team is the best. You are all invited to Las Vegas for the House Warming.p.s. I still didn't get my tap dancing lessons.Rich Magyar

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Veterans United helped me with my purchase of a new home using my VA home loan benefits. We ran into a few problems along the way but, with Veterans United we manged to overcome all of them and close on time. Everyone was always professional and polite every time I called. There was an electronic to-do list that I worked from to submit all of the documents. The to-do list showed me the status of the submitted documents as pending or reviewed. This was great to see the status at whatever time I checked on it AM or PM.I would like to say thanks to the entire team that helped me process my VA loan and secure my house!

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Just be prepared to most of the leg work yourself make sure you have a good realator I had an outstanding realator who helped me through this process more than anybody she showed me what I had to do and how I had to do it her name is Ruth gundy she works for howard Hannah outstanding realtors I would recommend them to anybody

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

We tried the process with other lenders giving false promise of saving you time and money, but no one delivers like Veterans United. From start to finish, we were able to close on our house in less than 5 weeks, and got money back at closing! Without Anne Kuster and our team at Veterans United, it would have never been possible! VU Is exactly what you want when buying a home!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

3 out of 5 Stars

I started this loan in Nov. It took till August to approved. So hoping from couch to couch sucked. But they did eventually come through. And for that I am thankfully.

Response from Veterans United

We are thankful you are now in your own home as well Billy! A home purchase is not always quick, but in the end, it's worth it. Enjoy your new home!

5 out of 5 Stars
Would Recommend

Very smooth process. Made an offer to a house June 26 and moved to the house July 31. At first I thought it wasnt possible but they made it possible. We been in the house for almost 5 days now and it's still not sinking in that were homeowners. Thank u for everything. I Highly recommend VA united home loans to everyone.

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Veterans United has really good rates, possibly the best around. They will keep you informed and your questions will not go unanswered. The process is very easy, and they make sure you’re getting a good deal on the home you plan on buying. They make first time buyers have a very worry free experience. They also made it so I wouldn’t have to worry about separate home insurance for a whole year!

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

All of you, all of you,..are promise keepers. You keep your word.

headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

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5 out of 5 Stars
Would Recommend

Everyone was great

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

I have heard horror stories from other veterans about how stressful buying a house could be which was the last thing I wanted to experience. My wife and I were in the process of moving, both finding a job as well as working at a new job, etc. needless to say it was already an extremely stressful time. We were provided 30 days of temporary housing courtesy of my new job and knew finding a new place to live was going to be nothing short of a miracle. Having found the perfect house we knew we wanted to purchase the home but were reluctant due to the time constraint we had and the possibility there was of any lender telling us no we cannot get close that soon. I figured why not give someone a call and be completely transparent about our situation and see what is said. I googled best VA home lenders and sure enough Veterans United stood at the top over all their competitors. I gave them a call and was introduced to Drew, Samantha, and Caleb Batson. After explaining our situation they told me not to worry and that they could meet the deadline with some work on our part. From that point forward I was guided the entire time through the home buying process. Caleb’s team showed genuine care, the highest level of professionalism, and provided service that was nothing less than excellence. 30 days later we are now living in the first house my wife and I have ever owned and couldn’t have done it without the exceptional service of Veterans United/Caleb Batson’s Team. 10/10 would recommend to any and every veteran out there.

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

4 out of 5 Stars
Would Recommend
headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

The whole process was extremely smooth. I received my preapproval in less than 24 hours. There were no issues during the underwriting process and the rate I got was much lower than expected.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience a pleasant and positive event. They were full of information, were able to answer all my questions, and provided detailed instructions when they needed me to obtain required documentation for my loan application. The entire VU team was a pleasure to work with. Thanks so much guys and gals as we are certainly enjoying our new home.

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

More Reviews

See all 428,215 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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