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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,737

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
Photo submission from Kevin R.

My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Mark and his team really were amazing. He worked flawlessly with my realtor to answer all my questions. They were very on top of all their responses and always went above and beyond.

headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Veterans United gets a 10 out 10 every time. Ms Kelly is a dear and a pleasure to know.Retired MSgt Candance Ford

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I would send my children to Vet United.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Took very good care of me and made sure I understood everything and what they needed from me . I will definitely recommend to my friends

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
Photo submission from Melodie S.

Veterans United made it possible for me to become a home owner

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Wonderful experience. Thank you all

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

I had the best loan team, they answered all my questions, they are very knowledgeable and approachable. The process was quick and easy, a matter of a few short weeks from start to finish. Veterans United is the best!!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The team did a great job helping me make this an easy process. Connie was exceptional and so was the help with everything. Thank you!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

My only feedback about the process it to ask more questions when going through the pre-approval process to avoid last minute documentation requests.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Team was very helpful. Everyone did a great job.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
Photo submission from Allison K.

My loan team was outstanding. They were knowledgeable and patient while I plunged head-first into my home buying adventure. With their help and support I was able to close on my home within 30 days and I couldn't have done it without them.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

These guys are phenomenal. John and his team worked hard to get this 1099 nurse approved. I appreciate their hard work and would use them again ( but I’m never moving again). Thank ya all!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

Always impressed by the VU team in the services provided and help they give. Unless some other legitimate company comes to me with a 1.5% interest rate, I will only work with VU and hopefully Hana again. Always a pleasure.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

As a disabled veteran, I can't complement Veterans United enough. They facilitated the accomplishment of our goal of home purchase, and never failed to respond promptly to our questions. I have nothing but praise for the job they did. And they even gave our beloved two adult cats and one kitten presents! Such warm and personalized service is a rarity in our world. So even the cats of two empty nesters love Veterans United - Penny, Holly, and five-month old Peggy Jo, who all love their new home! God bless you all.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

we also worked with Austin who helped keep us on track. He was a great mix of understanding and professional persistence. He kept on us to get her to do list done but didn’t no way that was extremely constructive.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

More Reviews

See all 400,737 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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