Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,251

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 431,251 unfiltered, unedited reviews

Starting on Page 843 of 14303. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

They were very helpful. Answer all my questions along the way to the end. Adam Craig and his team work hard to get this all done as quickly as they can. I will past them on to everyone. And I will use them again.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I think that veteran United help me through all the ins and outs of the paperwork basically like I said before held my hand to make sure I was doing the right thing at the right time because as homeowner now and refinancing I can tell you the paperwork was tedious but in a necessary part of the process to own a home .

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Lance has been amazing for both my loans wouldn't trust anyone but him!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

2.5 out of 5 Stars
Would Recommend

My team was extremely polite and worked very fast on an issues I had or to get answers to all my questions the only problem I found in the process was having to resend documents multiple times and asking if I needed to do certain things and being told no then halfway through the process being informed that I did indeed need to have it done

Response from Veterans United

Hi William,

Thank you for sharing your feedback, and I’m glad to hear that you found our team to be polite and responsive. We work hard to keep things moving smoothly and to answer any questions that come up along the way, so I’m pleased to know that part of the experience went well.

I’m sorry to hear, though, about the frustration with having to resend documents and receiving mixed instructions during the process. We understand how important it is to have clear, consistent guidance from start to finish, and I apologize that we missed the mark here. Your time is valuable, and we’ll be looking into ways to improve our process to prevent situations like this.

If there’s anything you’d like to discuss further, please don’t hesitate to reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We're available from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.

5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Shane and his team are by far the best help I’ve had ever buying or refinancing a home. They simplified it for me so I better understood something I have never done before or have done only one other time in my life. Definitely recommend working with them.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

I loved working with Kat, would definitely recommend!!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

Buying a house was new for me the process can be extremely frustrating when u don’t understand it.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Misty and the Team at United Veterans were very helpful warm and welcoming. The underwriter on the other hand, was less than appealing through the process. Josh and Misty were there to help

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

The entire team was great. I did not work with all of the team members as much as I worked with Nathan, but they all were great and our family loved the gift we received from Veterans United.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Overall the experience with veterans united was excellent and I am very happy with the quick responses and support I received. VU helped me achieve my dream of settling into my new home set me and my family up for success in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

3.5 out of 5 Stars
Would Recommend

Team was great, nothing bad on our end

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

Ready to see for yourself?

Experience first-hand why 341,511 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

I certainly had some apprehensions during our initial process, as many would. I learned quickly that I didn’t have anything to worry about as we were kept in the loop during the whole process. Every I was dotted and T crossed. The whole deal was absolutely painless. When we refinanced I had no worries at all. Thank you to everyone at Veterans United Home Loans!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Everything went smoothly and kept us updated on the next steps of the loan in a timely manner.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

More Reviews

See all 431,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,581 Veterans started their online quote today.