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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,375 reviews
725 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,375 unfiltered reviews

Starting on Page 8476 of 15,346. Return to Page 1

5 out of 5 Stars
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars

Veterans United is where Veterans need to go, to take care of their lending needs. A company staffed with professional experts that will take you from start to finish, without stress and worry. A staff that will be there, every step of the way.
Thank you Veterans United.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

From the first phone call through to the last, Joel and his loan servicing team went above and beyond to ensure that our first home buying experience was enjoyable and the process was fully transparent every step of the way. I tell people who have used other lenders about my experience with Veterans United and they can't believe we got that kind of attention and care from our loan provider, I couldn't be happier. Joel should write a book on great customer service, I'd provide it to my teams at work as required reading, he was that good! I'll be doing my best to turn friends and colleagues onto Veterans United, they deserve the incredible reputation they already have and more people should know about it.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

4.5 out of 5 Stars
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

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5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

I am so glad I picked Veterans United for my home loan. My loan officer and her team were absolutely fantastic to work with. As a first time home buyer I didnt know a lot or understand much and they were always friendly and willing to answer any and all my questions and go over things with me until I felt I understood. I expected the home buying process to be incredibly stressful but the two women that worked with me really made the process feel like it went smoothly and it didnt stress me out. Finding a house, dealing with Sellers and having to walk away from a house now that was all stressful. I ended up not using the VA side and went conventional which I didnt even know Veterans United did but I was so glad to find out I could still use them as my lender. I have already recommended them to my veteran friends. I really appreciated their patience helping me navigate through the process and during the Covid pandemic nonetheless! They worked from home but still answered my emails and text messages. Promise Jackson and Allison McGough thank you.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
headshot image of Solibel H. Ramos

Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Staff was very professional and friendly. They were quick to respond to email and phone calls

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

We were looking for a lender with extensive knowledge of VA loans. We actually googled “#1 VA loan lender” and your company was at the top of the list. That was a blessing for us. From the first phone call to you, we felt at ease.Financing a home can be a complicated, intimidating, burdensome experience. When a company has a knowledgeable, patient, caring employee, the process takes on an entirety different “feel”. This is how every company should operate.

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

I was always in the loop. Zane and Monika showed concern for me and my family to make sure we weren't taken advantage of....just took care of business.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Jessica Zulauf

Loan Officer: Jessica Zulauf

NMLS# 1913651

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Experience first-hand why 366,691 homeowners give us a perfect score!

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5 out of 5 Stars

This was our first time buying a home without using a realtor. Veterans United, and Danielle Genz in particular, made this a completely painless process from start to finish. We were provided with easy to follow, step by step instructions for all required documents and the online tools were a big help as well. Moreover, whenever we had a question, Danielle was fast to provide answers, or explain a process we didn't understand. Thank you very much....Veterans United is 110% recommended!

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars

Being a first-time home buyer is always stressful at first but that feeling quickly dissipated after the first interaction with the loan specialists. I would definitely recommend Chris Hill and his team!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

I have financed three homes with Veterans United and refinanced two times with this company. My loan officers were always there to answer questions and kept me informed throughout the process. The process of closing my loans were always treated with the upmost respect. Just true professionals. I have to mention Zach and Kyle, they are the best in the business in my opinion.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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