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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,411

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,411 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

My Loan Team was always there during the entire process. There were prompt and very informative. Promise and her Team seemed to have our best interest in mind.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Thank you to everyone involved in helping me purchase my this home. You all rock!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

The wait was long but that was at the sellers request.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4 out of 5 Stars
Would Recommend

None

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

The staff was most helpfull with all my questions and needs.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Jesse responded to all questions and helped rush they the closing. Very kind and most considerate.

headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend

I was very busy with work and was very happy with the response, having to trust others to stay on top of issues and handle them for me

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

0.5 out of 5 Stars

Don't use Veterans United home loans. Don't use the VA if at all possible. Both buyer and seller signed closing documents them the underwriter found a problem and wouldn't fund the loan. Very bad experience.

Response from Veterans United

Scott, thank you for sharing your voice with us. We apologize for the unexpected delay that you experienced and we are sorry that it led to an overall less than positive experience. As you know, it is critical that all documentation is accurate and we were disappointed with the timing of the discovery. You may contact one of our Client Advocate team members if you would like to talk through what happened.

5 out of 5 Stars
Would Recommend

Colin and Lauren and anyone else who helped make this possible, we greatly appreciate it!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Veterans United took the time to make us feel appreciated and went the extra mile to ensure we were well informed. They made our home buying experience easy and enjoyable.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

We would encourage any veteran to take advantage of buying a home through the Veteran’s United. Ownership is a privilege that our Veteran’s more than deserve.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

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5 out of 5 Stars
Would Recommend

They're fantastic, I couldn't have hoped for a better experience.

headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Good experience overall.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Veterans United was an absolute pleasure to work with, the communication Carl and Jason throughout the entire process of the home loan never left me with any questions of where I was or what the status was. My realtor even made comments to what a pleasure it was to work with this lender. I absolutely would recommend them to any of my friends or family.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

I dealt with Adam and Amanda, they both stayed on top of my process and was always there when I needed them! Knocked it out of the part! Closed right around 30 days!!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

3.5 out of 5 Stars
Would Recommend

Thank you to Alex and Gloria! We would not have had such a smooth transition without them.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

More Reviews

See all 430,411 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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