I cannot possible say enough good things about the customer service I received with Veteran's United!!! This is the fourth house we have purchased, and this is by far the very best home-buying experience we have ever had!!! Veteran's United makes home buying easy and fun! They work hard so the home buyer doesn't have to, which means that you can focus more on the fun part of house-hunting and leave all of those pesky paperwork details to your Veteran's United team! Our loan officer was Cooper Allen and I highly recommend him! His friendly, knowledgeable service and kind, patient demeanor was second to none! He is hands down the very best loan officer we have ever worked with and we would work with him again and again in the future! If you are in the market for a brand new home, run, don't walk to the phone! Call Veteran's United and you will be greeted by friendly staff who will walk you through the process of buying a home the VU way!!! We absolutely could not be more pleased with our experience, and could not have done this without our senior loan officer, Cooper, our amazing underwriter and the rest of the VU team that made our lives so much easier and better throughout this process. My husband is a Gulf War Veteran, and it means absolutely everything to him to have found a mortgage company that respects our vets and cares so deeply and so personally about those who are willing to serve our great and beautiful country. Veteran's United honestly understands what it means to serve those who have served us, and they provide that service with a warm smile and a helping hand. After living with a veteran for 25 years, even though I have never experienced it, I have seen that war is so very hard. Home buying shouldn't be. With Veteran's United, it's not!
Billy and Samantha are the best in the business.
Veterans United was the best service I have ever received. My first phone call to Veterans United I spoke to Steve Gustafson, loan officer, and he developed a relationship of trust and being devoted to our purchasing a home in Florida. I originally contacted the other Veteran loan service company and was basically ignored - the young man I spoke to seemed to not be able to keep his commits to call me back when he said he would.I was supported throughout the entire process from first call to my closing date. The whole team at Veterans United does everything possible to make your dream come true. Don't waste your time going anywhere else.
This was our first home so we do not have all the experience in the world. BUT! We started this process very worried and skeptical of buying with a VA Loan. We heard all the horror stories so we didn’t have all that much faith in how things would turn out. Veterans United turned all that fear and worry into trust. I knew they would do everything they could to get us into our new home and they did! I couldn’t have asked for better people to work with. I will be back for my next house and I will send all my family and friends their way!
Very professional
I would like to thanks Jon and Neil too for helping. By taking my call and answering any questions that I had.
Great place to buy a home with.
Veterans United is not the lender can give lowest rate among all lenders on VA loan, VU is not the one charge less fee than others.However, this is the first time in my life that i am willing to pay higher fees, because it worths every cent i spent.my loan officer, Rob Hayward, used his knowledge, patient and great courage to help me go through the hard process, i would not be able to close the deal without his help and detailed guidance.Last, To VETERANS UNITED, please offer more competitive RATES, then i will choose VU again again and again without any hesitation.
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Veterans United made the process of buying a new home a great experience. I would recommend Veterans United to any veterans looking for a lender that will take care of them from start to finish with great service!
This is the second time I have worked with Tom and his team and both times, they treated me with dignity and respect. They made my home buying experience enjoyable and relaxing and the refinancing was even smoother. The fact that they keep me inform during every step of the process put my mind at ease and I could focus on my day to day life.
Veteran United was a great experience for Ernest and I we must enjoy it though patient and understanding that the whole staff at Veterinary had granted we didn't know anything of what we were doing but these nice people walked us through it step-by-step we will never forget the canister they have shown us in our journey for a new home so at that we like to recommend veteran United to all our veterans and Friends aboard thank you
Great support.
