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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,456

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I’ve bought 4 houses over the years and this one was the absolute easiest... very easy and smooth process.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Very efficient and friendly

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

All of the members of our loan team were exceptional to work with and would recommend to anyone going through the the VA loan process. So glad that we found them!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

We started my mortgage loan application process with a lender that did not specialize in VA loans. After experiencing some frustration in getting questions answered, I did an internet search for VA Loan Lenders and found Veterans United Home Loans. Our experience with Veterans United truly exceeded our expectations. Loan Officer Ryan Williams called me soon after I contacted Veterans United via the internet. Ryan stayed with us from day one through the loan application to underwriting to final closing. Ryan was knowledgable, responsive, articulate, personable, timely and professional in all of our email and telephone conversations. As the loan process progressed, Ryan kept us informed. It was a stressful time to move to a new city due to a job transfer and then search for a house in that new location. Ryan Williams truly made the VA loan application and approval process stress free. I knew I was in good hands from the first conversation when Ryan clearly explained the Veterans United's VA loan application and approval process. (Also, I recommend the very helpful videos on Veterans United's website.) THANK YOU!

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Always felt like we were the priority in the experience and not another person they made a buck on. They made us feel like the true VIP’s.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

I think you organization is a first rate business and it is so wonderful how they help veterans and service members.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4.5 out of 5 Stars
Would Recommend

Veterans Home Loan is a professional courteous organization.

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

4 out of 5 Stars
Would Recommend

VU did a good job for myself and my wife. We are pleased.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Iwas very happy with the service

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

3.5 out of 5 Stars

Overall they did a good job my biggest complaint was them asking for the same stuff over and over and doing it really late in the evening.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

The absolute best team, they worked hard to help me buy my house. I would go to Veterans United again in a heart beat if I ever need another home.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United, amazing staff and overall a wonderful experience!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This is my first home loan let alone VA Loan. Veterans United was nothing but easy to work with and extremely helpful during the whole process. They were able to answer any question I had and I was able to close in under 30 days. I will 100% recommend VU to any of my fellow service members looking to buy a house at their current base and will use them for all of my future VA loans.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

My husband and I had a mostly positive experience with Veterans United. The house we submitted an offer for in early June had one competing offer. The sellers were interested in our offer, but stipulated that they would only accept our offer if we were able to close by the end of June. I reached out to my loan officer team to ask if this was possible, and they responded very quickly that they would be able to meet this deadline if we submitted the signed contract ASAP. Our offer was accepted, and the loan team was able to clear us for closing in time for the closing date we agreed to. We were also happy with the interest rate we ended up getting, which was better than the rate we got during pre-approval.We did hit a few snags along the way (mainly with underwriting), but ultimately it worked out. Thank you for moving quickly and making this happen for us.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

10 out of 10. Definitely recommend.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

3.5 out of 5 Stars
Would Recommend
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

More Reviews

See all 430,456 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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