The process was smooth sailing!! Communication was flawless!! I could not request for a better Veterans United team. Their performance was Stella!! Highly recommend.
Overall great experience
I worked with a great team (Travis Ward) that got my family and I to the finish line! My team sent me gifts to show their appreciation, which was an added bonus. I had the best Realtor (Ashley Yonker) in the business. Thank you!
Veterans United really seems like a family helping you through your own personal home-buying process. The process is broken down into easy to understand steps that your loan specialist will help you through. I was blown away with Veterans United and would recommend to any veteran I know. Thank you for helping us buy our dream home and making the process so simple and special.
For a first time buyer Vetrans United helped me every step on my way to get me in my house. It was almost effortless in how they move thru the process of getting everything in order and get you to the final day of moving in.
Thank You Team Veterans United.
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
I had the best experience with Emily and her loan team. I felt well informed from my initial conversation with her months prior to the purchase to all the calls, texts and emails leading up to our closing. This was my wife and I first home purchase and were completely satisfied with our experience. There were a few hiccups, however; the expedient resolutions is what got this deal done. I’d totally recommend Veterans United to any of my fellow Military affiliated friends and family and now a proud owner of my new home. Thanks again for all the support!!!!!
Would use their services again in a heartbeat.
The entire package that you get from working with veterans united makes the home buying process so much easier. It’s a wonderful thing to have multiple people to be able to answer any questions and the website is very easy to navigate.
Veterans United is an awesome resource for Veterans buying a home. They are quick to respond and so very helpful in guiding one through the loan process. They were there with us every step of the way, making it very easy for us to buy our home. We are so pleased with their service. They feel more like family than a lender.
Response from Veterans United
Riley,
Thanks for your feedback. I'm sorry to see your experience didn't quite meet expectations and we'd like to learn more. Our Client Advocate team is here to discuss how things went in more detail if you like. Your feedback gives us the insight to take proactive steps for improvement with the appropriate loan teams and training managers on the floor.
We hope to hear from you soon and wish you the very best in your new home just the same.
Sincerely,
Kendra, Client Relations
Veterans United was awesome during my home buying experience! Great team and systems that work great for prompt financing and beyond! Outstanding experience! Thank you so much!
Underwriting seemed obsessed with poking holes in solutions. Poor communication on most things. Did not seem to have a firm grasp on how to do business in NY. Closed a month late due to nonsense.
Thank you for all your hard work helping my family and I buy our first home! We appreciate everything! I will be recommending Veterans United to other shipmates!
