Our experience was very positive. From the first conversation to the last, Joel was sincere in helping us get our loan. He was in constant communication with us, making sure everything was moving along as it should. The checklists were easy to complete, and the mobile notary was so convenient, we didn’t need to leave our home to close. They also sent a thoughtful gift of personalized drinking glasses, which was a pleasant surprise!
It was VERY , VERY , stress full . Worked for 2 months and after every think was done, they still wonted one more piece of paper !
Response from Veterans United
Hi Daniel. We know how the VA loan can seem cumbersome, but we do everything possible to keep the legwork to a minimum for our Veterans. Our ultimate goal is to help you achieve your loan approval by collecting and reviewing the information necessary. Please feel free to reach out to our Client Advocate team if you would like to discuss the details of your loan approval.
Thank you for a great experience...
I am pleased
Service level beyond comparison!
This is the third home I've purchased in my life, and this was by far the easiest. Like I said above, I really like the website to where I could log in an see my ToDos, and my documents.
As a first time homeowner this process was stress free for me. Honestly just amazing.
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First time buyers will have everything they need through veterans United. All the resources and personnel that provide you with great customer service and ensure all your needs are meet and questions answered. Would definitely use them again for future purchases.
Semi-professional and personal approach to providing you a loan. If you want to buy a house I'm sure they will help you achieve that goal, but only after you submit endless amounts of paperwork to appease an overzealous underwriter on a nearly daily basis. Convoluted paperwork is sure to leave you feeling confused and pondering how on earth your loan cost so much money. If you've never had doubts about your chosen career field before, you certainly will after you deal with a guy/gal (your loan officer) who is going to get paid a lot of money if you simply borrow money from him/her. Recommend you simply go to your trusty bank that you have worked with for years and give them your business. Relationships matter, and if you haven't used VU before, today probably should be the day you decide to give them your hard earned money for the next 15-30 years.
Response from Veterans United
Hi Aaron, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We hope that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Veterans United Home Loan is the best place for veterans who looking into buying a home. They have a great team to work with around the clock.Best Company in my opinion
