Lily, Joshua, Brittney, and Orion were all soo helpful when it came to buying my first home, it didn’t matter what questions i had they all were able to answer my questions and made sure i understood completely and made the process run smoothly.
Thank you to Melissa and the team at Veterans United VA Beach from first meeting their services has been professional with attention to detail, direct,honest.respectful and feedbackwas timely percise helpful.The Wrights our realtors have never failed to impress with thier knowledge. First time home buyers or veterans who want to refiance their home call Veterans United VA Beach their customer service is second to none,
I have used veterans United twice and have been satisfied twice.
Veterans United went above and beyond for our families needs! We were needing a home in a short amount of time and they got our family in a home well before the time we asked! Would highly recommend Veterans United!
Ryan and his team made it so easy for us to go through the mortgage process!
Everyone very professional and curious. I'm very pleased with everyone l worked with during the course this journey. Any questions or concerns l has were addressed promptly and to my satisfaction. The entire team was just fantastic. I would highly recommend VA HOME LOANS to any veteran who is considering buying a home
Ready to see for yourself?
Experience first-hand why 376,803 homeowners give us a perfect score!
Patience is a big deal, simple answers where given and if they didn't know they said it and got the right person with the answer.
I am not a fan of you immediately selling my loan. I will be telling people to find a company that actually wants them to be their costumer. You do not fully communicate as you should.. I should have went with USAA...
Response from Veterans United
Hey Jesse,
I can understand why it was disappointing to see your loan transferred so soon after closing. I know it can feel like you’re being handed off, but please know you’re still very much part of the Veterans United family. Loan transfers are a normal part of how mortgage servicing works, but that doesn’t change how much we value you and your experience with us.
I’m sorry if our communication during that process left you feeling unheard. That’s not the experience we want for any of our borrowers. I’d really like my advocates to have the chance to look into what happened and see if there’s anything we can do to make things right. You can reach me directly at 1-800-212-5200 or ClientAdvocate@vu.com.
Our team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time, and we’ll get back to you as soon as possible if you reach out after hours.
