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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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379,330

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Veterans United, particularly Taylor, Madison, and Laura made me priority number one! They were extremely professional, accessible, knowledgeable, and made me feel like I was part of their family! I am a disabled veteran and the care they took to make my dream home become a reality was the absolute best experience I’ve had!!! I am so grateful!!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

We bought our home from overseas which can make anyone feel uneasy. The team we worked with at Veterans United far exceeded our expectations. They answered all our questions and explained ever step and number along the way. They helped ease a lot of stress that comes with the buying process. It was a great buying experience!

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

1 out of 5 Stars

Was told the day of I wasn’t closing. Constant miscommunication on closing. Last minute “to do” that through off the closing. Several times I’ve called and no one answered, then called for the manager and found out the person was there. Amazing at the beginning, but fell off completely once we got closer to closing. We were expected to have things done, as we did in a timely/quick manner, but constantly felt like we were expected to take days off to accommodate the loan to do list. Great rates though.

Response from Veterans United

Hey Anthony,

I’m really sorry the communication piece to your experience left some to be desired. I want you to know I’m taking a closer look into this to use in future coaching and training opportunities with your team and managers. I’ve left a message for you with my extension and email. Please reach back out if you’d like to talk more about your experience or have questions I can help answer.

Sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

I would recommend Veteran’s United to Veteran’s and non-Veteran’s alike. The team that they put together, the speed in which they work, and the ease of process that they make happen is unparalleled. They’re “good to go” 10/10

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

My Veterans United team was great! I put them through the wringer with competing offers, frequently juggling numbers, and a fair amount of indecisiveness on my part but they were able to help me make sure we got the absolute best deal for our family and never once made me feel pressured into anything else. Solid 10/10 from me!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

I'll just continue to stress, that Nate and Abbey treated me like family, and that means more than anything. They're absolute professionals, and I'd go through this process again in a heartbeat if I could work with them again. Veterans United has treated me with more respect and care than any other organization I have dealt with in any profession. You guys do it right, and I'm grateful that I was able to work with your team. I'm truly forever grateful for the help and assistance that you've provided to me and my family.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend

I couldn’t be more satisfied, My team at Veterans United really went an extra mile with my personal needs, they were there daily for me and they didn’t hesitate to help me through the process. I am astounded by how quickly the process went and ecstatic with the results. Thank you Forest, Tony and Liz

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

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5 out of 5 Stars
Would Recommend

It was an absolute pleasure dealing with Veterans United, from the start they were very attentive and friendly, would respond any question or concerns quickly, definitely won me and my wife over that’s why we ended up going with V.U even over the bank we have used for years. Awesome experience, it was made enjoyable and easy for us, would recommend V.U to anybody.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

Veterans United are awesome and work hard for their Veterans. They made my dream home come true.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

To : Veterans United
You all made a goal of mines come true when I did not believe it was possible for me to be a home owner again.
Thank you, Thank you, Thank you.Clifford T.

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Our Family appreciates the dedication, organization and timeliness of Mr. Sepulveda and his team. Their organizational skills made our experience an unforgettable one. We felt their support through the whole journey, never alone! We would definitely recommend Veterans United for their incredible expertise and support.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

I'm single so going out and purchasing a ho.e has been something I never really considered. I soon realized that taking advantage of my benefits as a veteran wasn't that hard at all and Veterens United really succeeded in making sure I stayed within my means proving they were more than just a company out to get paid. The team is very supportive, the communication is invaluable and I'll definitely be using them in the future.
Thank you for your help in getting me to a level I never seen that could be me.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

This was my first home buying experience and Veterans United team made everything go so smoothly. I want to recommend any veteran looking to buy a home the first home or second or what ever it may be. These are great people they will take care of you. Have a blessed day and home.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

4.5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

3.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Amazing work, beautiful results!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

My experience with Veterans United was awesome. Being a disabled veteran with ptsd can be challenging at times because of how frustrating things are for myself and other Veterans. Dane and his crew were very understanding and were there whenever I needed to talk about my loan process. We closed in under 30 days which was awesome. If your looking to purchase a home then Veterans united is the place to go to.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I'm extremely grateful for all the hardworking team involved in my loan process at veterans united. Thank you Nicole.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

My time did a great job

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Thank you all so much for your time and efforts in getting everything done so quickly!! I cannot believe that this is all still real!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

More Reviews

See all 379,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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