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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,918

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We own a home now. Our first one. It's difficult to express, fully, what this means to us. Thank you so much for helping us achieve this milestone for our family.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

for the website I think it needs a tab for electric and trash setup and water for people that may have to buy water from the city

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United made our first home buying process a pleasant experience. It went smoothly and we closed on time. We are very happy with our home, and everyone who helped us along the way. If anyone is in the market for buying a home, Veterans United is the way to go!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

2.5 out of 5 Stars
Would Recommend

I wish when using a family members cash for a donor gift - I wouldnt have been told to deposit it into my account in order to use it for funds...... to later be told I couldn't use it or my mother as a donor at all. when if we knew the deposited cash wouldn't have worked my mother would Have figured out another way to still donate me my down payment. Alot of the process seemed to take longer than needed over not being called back or answered promptly. Sometimes, it would take over a day or so for a response after I was told he could close my house in 30 days or less. That didn't happen. I was often told told to do an exact thing and then told that it was not acceptable.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

My loan team has been great. They are easy to work with, great with communication, and are punctual!

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend
headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Veterans United was the best lender I have worked with, originally a local bank denied our loan due to confusion as to how VA income worked. One phone call to Veterans United and we had a pre approval letter to put an offer in. It took months 5 inspections, hours of negotiations, and 8 months of work but we were able to close on our dream home.Aaron was fantastic, Zach did an amazing job as well. If I didn't have a lender committed to helping veterans as much as Veterans United we wouldn't have this house

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I was very nervous about starting the homebuying process. It always seemed like an impossible goal to me. But Veterans United made this process simple and stress free. The communication was beyond impressive. I never felt left in the dark, I knew what my next task was and I knew why I was doing it. any time I had a question or needed clarification, Zane and Ben were back to me in what seemed like minutes with an answer or explanation. I would recommend Veterans United to anyone I served with. I really felt like they had my six during the whole process. Couldn’t be happier

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

4 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

This is my second home purchase and even though I knew what to expect, purchasing a home can be a little terrifying. My team made it a pleasant experience and gave me confidence in my purchase. Now, I am home! Thank you!

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

4.5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

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4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

I had a wonderful time working with Joe and his team. Joe is very positive and good for veterans his team was great, Kim was wonderful to work with. Overall if I had to do it again I will call Joe.

headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend

UV is top shelf in my world! Robert Smith

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

3.5 out of 5 Stars
Would Recommend

The underwriter is what made this process painful. Simple things that should of been addressed when requesting paperwork was not. I sent the same document 3 times because the underwriter did not specify about what the paperwork needed to contain. The underwriters do not need to take there sweet time and should work as hard as the rest of the team! Being specific from the beginning on what they needed and any concerns could make the process a LOT easy going and less stressful. I believe they need to read the SOP’s a little more thorough and be just as much as attention to detail with requests for documents and information as much as they do with approving the loan!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Veterans United and my team made the whole home buying process smooth and everyone was fantastic!

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Everyone involved in my mortgage loan process was fantastic! I couldn’t expect any team to be more responsive, informed and pleasant. I highly recommend Veterans United Home Loans!!

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

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See all 389,918 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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