You can go to other sites, as we did. NONE of them felt right like United Veterans. The utmost care & concern with EVERY detail covered from beginning to the final signature. Veterans United DOES NOT make you feel less than a part of the dealings, they keep you up on EVERY ISSUE!
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Experience first-hand why 364,851 homeowners give us a perfect score!
Don't hesitate to use Veterans United. From the original purchase and throughout the entire refinance, the team handled everything extremely well.
Great team Period
Don't get discouraged in the documents you have to produce in order to get things pushed through it is the federal government that mainly controls alot of the process so if you don't have anything to hide than you will be ok. They are there to try to guide you but if you are not being responsible with your finances you will have issues.
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Experience first-hand why 364,851 homeowners give us a perfect score!
Dave and Lisa both were such a great team, and so careful with so much attention to detail!
This was my first time buying a home and Veterans United lived up to there reputation.The whole process went very smooth and they guide you through it where you don't feel overwhelmed.I would recommend them to anyone as they will treat you right and make sure you have the best chance of getting you into your new home.
My overall experience was not a pleasant one. I was supposed to close the week before I had to move out of my apartment, and due to delays and lack of communication/follow up I ended up being delayed 6 days on closing. I had my household items in a house I didn’t own or have access to (thanks to the seller being very accommodating because of the situation), and had to find other arrangements for a place to stay for 4 days until I could close. My realtor who has dealt with Veteran’s United countless times also stated that she had never had such an unpleasant experience in dealing with them. (Gives me hope that others have had positive experiences and I just didn’t.)
Response from Veterans United
Brandi, We would like to thank you for your honest feedback on how your loan had gone. Although we can not change what had happened we would like to learn more about your process and hopefully improve. We would like to invite you to reach out to our Client Advocate team to learn more and discuss further. We thank you for your service and thank you for choosing Veterans United.
Overall, I am very happy with Veteran’s United. Our loan officer Bob Doran and his team were wonderful to work with and they do all they can to get you the best.
My experience was great, they keep you informed every step of the way and it took less time than I thought.