Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,406

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 430,406 unfiltered, unedited reviews

Starting on Page 8783 of 14276. Return to Page 1 »

4.5 out of 5 Stars
Would Recommend

If you want to be treated like family and not just another business transaction, then Veterans United is the place to go. From the very beginning the entire staff took great care of us. Being from out of state, we had many unique questions,.and each one was knowledgeably and efficiently answered. We couldn't have asked for a better experience and we will definitely be recommending Veterans United to everyone!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

3.5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

I am so grateful to have worked with Nadine and Jeffrey and his team with Veterans United. I knew what was going on at all steps with my new home and the loan and they both did so well at answering my questions and easing my concerns. I would absolutely recommended them for someone who has doubts or concerns with buying a home or someone who is just ready to take that step. Thank you for all of the help!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Great company. Closing was a breeze. They work hard to make everything as easy as possible. Kudos to Hunter Hukari and staff for making the purchase of our forever home a positive experience

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Don’t take for granted the benefits of what you earned for your sacrifice to this nation.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Highly recommended, you won't be disappointed.

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Very genuine people who are there for you 100% of the way. Whenever I had a question rather during business hours or not, they answered the call. Made my first time buying experience a good one.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

We had multiple problems arise with the houses we were trying to buy and sell, and because of the entire crew at VU, we were able to get through all the issues painlessly.I bet the other buyers and sellers we were dealing with wish they had been working with VU.

headshot image of Justin Doisy

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

My agents were great from day one up to the closing. The experience was lengthy but just being available and having every document needed was the best part of the loan process. I would recommend my military friends to work with Veterans United in the future.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Samatha was great n very informative

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Veterans United worked with us every step of the way! When we thought we weren't going to be able to purchase our dream home, they stuck it out with us and guided us all the way to the end. Thanks Veterans United for putting our wants and needs above all else, giving us the chance to purchase our first ever home.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

A pleasure of work with. Very honest and transparent. They made home buying fun.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

This is the one place that Veteran’s can feel secure and receive the best assistance. They are knowledgeable and experts on the VA loan process!

headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

If one is a veteran wanting a home loan give Veterans United chance to help. You won’t be disappointed.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

First time purchasing a home! This team was bedt of the best! 2nd to none!!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Veterans United were great to work with. The staff is on top of their work. They were very professional and accommodating.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

2.5 out of 5 Stars

Our process started very good. We were told a lot of things and we started our process more than 45 days before our closing date. As the process went on, we realized that they were not as helpful as we thought. They talked in circles when we asked about our fees. They got rude because we asked where credits went or why they changed. They always to not know or the couldn’t give us an accurate number until closing. They continuously asked for the same documents over and over that were uploaded and emailed and got snappy when we told them we already turned them in. Then would say “oh I overlooked” we looked at the reviews before going went them and thought we would receive a totally different experience. We are glad they got us in our house but the service was not up to par.

Response from Veterans United

Thank you for your feedback Edward. We definitely understand the frustration when the money owed at closing changes and that additional documents can be an added stress on your buying process. If there are any fees you have questions about please do not hesitate to contact our Client Advocate team for more details.

4 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Outstanding experience. Customer service was above average. Our team was pleasant to work with, knowledgeable, and always on top of things. I hope this is the last house I buy because I hate moving. If I do however, I will bring my business to VU and ask for the same team to work with again.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Go above and beyond.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

More Reviews

See all 430,406 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,669 Veterans started their online quote today.