When this process started, "buying a house" was just an idea, and I wanted to see what our options were. Turned out we were actually more ready than even we knew. We had put in the work to get our credit and finances up, but Adam and his team turned that into an amazing house. Working with VU made this process so much easier than it could've otherwise been. VU has an amazing library of resources to help educate you about what it takes to buy a house, and thanks to Adam's team and the realtor he suggested I was never surprised by anything. Before each step, they were there making sure I understood what to expect, and they actually stopped me from doing something stupid more than once. We closed on our house yesterday and everything turned out even better than expected. We could not be happier, and we owe it all to VU. If you're on the fence about buying a house, you owe it to yourself to just give them a call and see what your options are. You just might be surprised.
Great company to work with. They made this very easy for us.
Make sure you have everything in order because we went back and forth a lot with underwriting. Other than that pretty good experience.
Response from Veterans United
Thanks James! We understand the frustration with underwriting and when you provide paperwork that then opens up the door for more questions. We are happy we were able to finance this home for you! Our Client Advocate team is here to take your feedback so we can enhance the experience for other Veterans in the future.
Veterans United Home Loans Rocks! Our Loan Specialist, Ashley Cook, is phenomenal. She disarmed the fears that we had in homeownership. Veterans United Home Loans made it possible! The process is smooth, user-friendly, and swift! We are now proud homeowners thanks to Veterans United. I am recommending Veterans United to all of my military friends. "THEY LOVE AND SUPPORT THE MILITARY!"
The overall layout of the process was very simple. I didnt have to scan much of anything in, alot of the paper work was done for me and all i had to do was esign. I moved across the country during this process and i must say it was pretty easy. I would do it all again woth Veterans United.
David Kitchen was amazing! He always kept me updated on every little thing. He was very informative and knowledgeable. This was my first VA loan and he was able to answer every one of my questions. He made the loan process on my end super easy. Thanks for everything you did David!
Tony Boussard team was awesome! They helped me every step of the way to owning a home that I have be dreaming of doing for 20 years! Thank you Veterans United! I would recommend this to all my family and friends!
Veteran's United Home Loans is easy and accessible. It's agents are attentive, helpful and more than willing to answer any questions we may have.
Made some new friends that are serious about watching over your loan business, guiding you with meaningful communications along the way
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Experience first-hand why 333,350 homeowners give us a perfect score!
I would highly recommend Veterans United Home Loans to another veteran. Travis, Brian and Austin were incredible throughout the home-buying process. My family and I are deeply appreciative for the professionalism, enthusiasm and hard work that it took to get us through the front door of our home!Thank you Veterans United Home Loans!Mike BaltzgarChief Petty Officer,United States Coast Guard (Retired)
Mrs. Kuster was a grear Home Loan Officer to me.
My experience was awful, would recommend trying your luck with a different lender.The whole process drug out about 7 months.Extra fees were charged to me because of the time it all took.Then was lied to that Veterans United would cover the multiple fees I was charged,but of course this didn't happen.
Response from Veterans United
We appreciate your review Arron. We always want you to be aware of any fees associated with your loan and these are always disclosed to you within 3 days of the change. If you would like to discuss this with our Client Advocate team, they remain available to you.
Quick seamless process. They were always quick to respond to my phone calls are emails. The best experience I've ever had with a lender
Derek and his team worked hard in every aspect of getting our dream house.
