If anyone is looking for a great lender, I'd definitely recommend Veteran's United.
They made the home buying process less stressful. Having knowledgeable staff, that always made time to answer our questions in regards to getting financed and providing guidance the entire way through the home buying process. 100% recommend.
I understand that the company may be busy at this time, but I did not feel like a valued customer throughout the process. I feel like I had to jump through a lot of hoops to give you my business when it could have been avoided. On a good note, I really enjoyed the accessibility of the website and how easy the pre-approval was.
Response from Veterans United
Andrew, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. A member of our Client Advocate is available to reach you to help to improve our service for future customers. Thank you for your service and thank you for choosing Veterans United.
Please make sure the property you buy is really what you want ask friends and family what they think.
I prefer the text feature that his team uses. If my intended recipient was on another phone call or out of the office, the text service they had insured my question was addressed by someone on Jared’s team in a reasonably expected time.
Veterans United showed me that there still are people that recognize the service and sacrifice of our veterans. They made it obvious to me that their highest goal was helping me find and get the home that I was looking for. If you are looking to get a VA loan for your home, look no further. I very highly recommend that you enlist the assistance of Veterans United. You won't regret the choice.
Thank you Veterans United!
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Sydney is amazing. I was a pain for most of the home buying process. Sydney never showed that she was frustrated with me. She answered all my questions and I had a lot of them. Sydney also has a calming professional way of addressing all concerns. I felt like a family member was helping me with the loan. If you want a loving, smart, caring team to assist you in buying a home, Sydney, Samantha and Veterans United Loans is the way to go.
Hunter and Justin made the funding for my new house as easy as possible. That's for all your help and guidance!
My overall experience, each step of the way, was outstanding. The transaction coordinator, and the rest of the team that was with me through this whole process set my mind at ease over purchasing my first home. If I ever purchase a home again I know exactly who I will be going with and will certainly recommend Veterans United to any veteran I know.
Thank you for everything
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I wish I had another VA loan as I would use Veteran United to refinance our vacation home, but I have no eligibility left. Well done folks.
Zach Ward did an exceptional job initially communicating what VU home loans offered. He was very sharp and enthusiastic about helping us with a very important decision. We had used USAA for years and he helped us understand why we should choose VU! Glad we did! Thanks Zach!
Great service. Thanks!!!
Krista was always available, polite and a pleasure to talk with. Excellent people skills. Very knowledgeable. Wish she could be my ongoing service representative but ....
