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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,406

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,406 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I am so happy that we chose Veterans United to purchase our new home! The process was a breeze and everyone was very quick to get back with us regarding questions. I definitely would recommend them to our friends and family!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Tanner Smith and Donna Roof put a lot of effort on assisting me in any way possible. My home buying experience was the best experience I could have gone through with the help I had from them. Without them I could not say that I am a home owner. It is true what they say about letting you sit back, relax and don't stress over a home purchase through the veterans home United.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Our process started about February 16th and we closed April 9th with few to no snags. Being a first time buyer the videos were of great help knowing what to expect. The website is very easy to use! Tina was always available to me or my realtor even on the weekends. Beth was just as helpful, encouraging and available. I could not have had a better team working and guiding from pre-approval to closing. (One final though: if you are not great with math/numbers like me, I would suggest a friend or family member to overlook the sources from where your final closing figures are coming from.) Other than that, it was smooth sailing!! Thank you team! We own a home!

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Near the end of the home buying experience, it felt like there was a disconnect between ourselves, the closing agency and the loan specialist.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

If you have a question, they will answer it. They don’t beat around the bush and give half answers. I live on the east coast so it was nice that I could conduct business with VU later in the day being that they are from the Midwest.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Veterans United really helped tremendously in providing the support I needed to be successful on a home purchase. It means a lot to me that so much individual attention was showered on my transaction. It is without reservation that I recommend Veterans United as a provider/servicer of VA home loans.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

I was skeptical at first not being able to sit down in person with the team, but they were extremely well organized and made sure I got the best interest rate possible. This has been a great experience.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

4.5 out of 5 Stars
Would Recommend

The experience was much better than we thought. We had some difficulties with the accuracy of credit report due to ID Theft a few years earlier. Once that issue was resolved the process was stress free. The staff at Veterans United Home Loans were professional, helpful, and diligent at all times. I highly recommend them to any vet looking to buy a home. I do not make this recommendation lightly.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Overall a amazing experience! Every time I had an issue or needed something done they answered. Very satisfied with our experience.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

I utilized Veterans United as a first-time home buyer and I’m grateful for their expertise and professionalism throughout the entire process. Veterans United takes care of their folks and will work with you to come up with a loan solution that works for you. I’m more than happy to say I’ll be keeping them on my team in the future.

headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

I had a great experience from beginning to end. My loan agent was so helpful, always available to answer all of my questions. She made this process so seamless. I am very happy and grateful to have had such an awesome experience with my loan agent and Veterans United Home Loans.

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

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5 out of 5 Stars
Would Recommend

The last experience that we had with a lender for a mortgage was over 40 years ago. We made a decision to go from full-time RV to a home again because 429 sq ft was getting a little cramped. We could not have picked a better company to work with. About an hour after initiating our prequalification online, we were contacted by a local realtor. He immediately started looking for properties that would fit our budget. This area is a seller's market we needed to act fast. Approximately one month after we started, we found our home, closed without any problems and are settling in. Thanks to Mitch, Shawn and all involved in our purchase. We could not be happier with the level of service and professionalism. Trust me it is not easy working with a couple of 69-year-olds, but they excelled in all aspects of the purchase.

headshot image of Mitch Carver

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

An amazing experience.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

This is the best company I have ever worked with for a loan! I could not believe the ease of which they communicated the needs to get this loan closed. They are professionals and people too! They understand what is needed and help clients to understand how to move through the process with the least amount of frustration and effort on the clients part. They are totally transparent and honest. We are so glad we choose Veterans United to do our loan process.

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Amazing group of people! Will go above and beyond to do what’s needed.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

The VU made my home buying process an incredible experience. It was awesome to know that there was a team working with me that were genuinely concerned about my needs, concerns, and went out of their way to answer any questions I had along the way. Working with Veterans United actually made me feel like I was actually receiving a real Veteran's Benefit for the first time in 15 years.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

If you’re thinking of going for a VA loan, call Veterans United, ask for Samantha Buckridge. That’s all we did.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

More Reviews

See all 430,406 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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