IF YOUR A VET THIS IS THE COMPANY YOU WANT TO GO WITH THEY WILL TAKE CARE OF YOU FROM START TO FINISH.
This was not an easy process, we were continuously given the run around. Had to conduct the same inspections several times because they expired. Every time we asked if we had all required documents needed we were told yes, then we would get a call that there was something else. The process was long and very stressful. Definitely not the way a Veteran should be treated.
Response from Veterans United
Larry, Thank you for letting us know how your experience had gone into getting your home loan acquired. There are some things outside of our control that can sometimes play a factor and sometimes a stressful situation may come from them. Veterans United is committed to giving the best service to our veterans who are applying for the VA loan. We want to ensure you that our goal is to serve you. Please feel free to reach out to our Client Advocate team to discuss further and to assist you in any need you may have. Thank you again.
Veterans United made the home buying process as simple as could be for a first time home buyer. My loan team communicated every step of the way and was available to answer any questions I had.
I appreciate that Chad and his team don't call me every time there is a small rate drop. They didn't try to sell me a refi that I didn't want or wouldn't really benefit me. The entire process was virtually effortless and they readily answered all of my questions and took care to ensure I understood all the numbers and each step of the process.BRAVO ZULU!
Semper Fi!
Get your act together! Veterans deserve your best efforts, not your apathy for Vets who don't know or understand the process. If the docs aren't right, fix it, then have us sign. This isn't a speedy process and no one will die getting it right.
Response from Veterans United
James, Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
You won’t go wrong with this team’s assistance and guidance.
I’ve owned my house for 24 years and refinance many times with Veterans United mortgage and Cindy Tolster it was the easiest smoothest refinance I have ever done from the moment Cindy picked up the phone to the closing her and her staff were outstanding communicating between each other so every time I called they new what was need next. As a veteran I would highly recommend veterans United mortgage to be the first stop in financing a home or a refinance.
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We would highly recommend Veterans United when refinancing your home. The process was easy and went very smoothly. We had the pleasure of dealing with Kyle Riggs as our Representative and he was above and beyond wonderful!!! He was there to answer all questions and make sure that each step went by with ease understanding. We are definitely happy ????
These guys have made a dream a reality, and i couldn't have asked for anything more. God bless you all.
