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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,033 reviews
854 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,033 unfiltered reviews

Starting on Page 89 of 15,402. Return to Page 1

5 out of 5 Stars

I’m very grateful for the team at Veterans United for supporting me during the whole process, even after I encountered setbacks and obstacles

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

0.5 out of 5 Stars

Veterans United has been one of the worst companies I have ever had the misfortune of dealing with.

Response from Veterans United

Hi Peter,

I’m really sorry to hear this was your experience. Feeling this way about a company you trusted to help with something as important as your home is incredibly frustrating, and I hate that we left that kind of impression.

Your feedback matters, and I’d appreciate the opportunity to better understand what led to this so we can take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everyone I encountered from
Start to finish has been above and beyond fullback style, running through obstacles for my personal touchdown!!!! Douglas Lippmann and team is the clear choice if you truly want an incredible positive result and outcome! They worry for you, so you can concentrate on everything else that comes along with this process of home buying. Couldn’t recommend anyone more highly!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

The United Veterans team were great over aii. Explained everything well. I will recommend them anyway.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars

Tony and Anthony are amazing,made our dream come true.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

Fahad Abdul, my loan officer, was amazing—super knowledgeable and always quick to respond, making sure I understood everything without ever feeling overwhelmed. Kimberly Sanders kept everything organized and moving forward, breaking things down in a way that just made sense. Michael Bennett made closing feel easy and stress-free, and Megan Sullivan was always there whenever I had a question—day or night—which gave me a lot of peace of mind. Anthony McCray, my realtor, was patient, professional, and made the entire home search and buying process feel seamless.What stood out most was how supported I felt the entire time. Communication was constant, everyone was genuinely helpful, and I never felt like I was going through it alone.For a first-time buyer, that means everything. I couldn’t have asked for a better experience and would absolutely recommend this team to anyone.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Our Veteran’s United team was great! They walked us through each aspect of the buying process and helped with finding movers, insurance and local services. Brice and his team were friendly and efficient. They made a stressful transition much easier.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

Noah did amazing helping us buy our first home

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Easiest home buying process I have ever had! The entire team was helpful from start to finish and answered any questions I might have had.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Anthony P.

Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

I’ve been actively engaged with Veterans United for several years. Their professionalism is refreshing. There are a lot of platforms where the single focus is selling a property. Veterans United is about helping veterans find suitable homes for the veteran and families.

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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Experience first-hand why 368,108 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

4 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I will be recommending Veterans United to everyone I meet who is looking to purchase a home.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

My team was amazing and I already referred yall to all of my co workers.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Photo submission from Norberto R.

Our retirement home!! Thanks to Veterans United!! Proud Army Veteran

headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars

Tiffany Wallace And Tara Fuemmeler were both AMAZING! Getting through this closing process would have been a lot more stressful without their help and guidance! Thank you so much!

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Asli Wissmann was wonderful to work with throughout the process. My relator was not great and Asli went above and beyond to help me and my family.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Holly Ragan and her team made our home buying experience a breeze! Their customer support exceeded all our expectations. Her attention to detail, wicked fast communication, and knowledge made us feel confident and at ease throughout the whole process. Thank you Holly and team!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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