Great communication by knowledgeable people made the process as easy as it could be.
Lance Hopper was great all the way. 55+ community made it a bit tough but with Lance and Nick feagly we made it.
The process was incredibly smooth and the service just outstanding!
If you're looking to purchase a home, you'll need professionals that are friendly, knowledgeable and displays the personal touch you need when making such an important decision to make probably one of the biggest investments in your life. This is what Veterans United has to offer their clients. I was lucky enough to be working with one of the best. Amanda Baker and her team was there for me every step of the way and I can't thank them enough. It was like have your family in your corner. Just fabulous!!!!! Keep up the great work V.U, !!!!!!
I honestly could not say enough positive things about my experience with Veterans United! I was treated with respect and kindness! The team I worked with was incredibly knowledgable and courteous and answered all of my questions and concerns so very quickly (regardless of the time of day it may have been!)Our home buying experience was so easy and seamless! I would recommend calling Ms. Karol and Ms. Amanda to anyone looking for a VA Home Loan specialist!!!!
The people were nice and friendly and enjoyable for me to work with
This was absolutely one of the best buying experiences I’ve ever had and this isn’t my first home. Everyone on my team was great. Communication was great all the way through the process . I would highly recommend using Veterans United Home too anyone.
The team was great to work with because of the excellent communication. I never felt like I was confused, in limbo, or waiting for a response. I have to commend the team on demonstrating knowing what they were doing and being courteous throughout this process.
VU always seems to find the best rates and their loan team makes closing straight forward and easy.
Billy and his team are quick to reply even when out office. He was very articulate and very knowledgeable knowledgeable throughout the whole process. I would 100% work with him again.
From start to finish even the difficult parts, they made easy and made me feel secure during the process as well. Particularly Dylan was a big help and always available when I needed him. Would highly recommend to anyone and everyone that I know.
Working with Veterans United made the home-buying process much smoother than I expected. Their team was professional, responsive, and always willing to answer my questions, no matter how small. They kept me informed throughout every step of the process and made sure I understood what was happening from pre-approval to closing.
As a veteran, I really appreciated their knowledge of the VA loan process and the support they provided along the way. Buying a home can be stressful, but they made it feel organized and manageable. Their communication, attention to detail, and commitment to helping me succeed gave me confidence throughout the entire experience.
I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly care about their clients and go above and beyond to make the dream of homeownership a reality. Thank you to the entire Veterans United team for making this such a positive experience!
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Thanks for walking me through this process and always being helpful, means more than you will ever know, words from a ptsd veteran...
Great communication appreciate all the help
Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
Response from Veterans United
Hi Lawrence,
I'm sorry to hear your experience fell short of your expectations. It sounds like you were left feeling unsupported and without the clear communication you deserved, especially when it came to understanding the process and the costs involved. I appreciate you taking the time to share your perspective.
I'd like the chance to learn more about what happened and review your experience with you. If you're willing, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
As someone who has purchased 4 homes, I can confidently say that Aaron Brooks and his team were the best I have ever worked with. The home loan process can be stressful but, Aaron made it seamless. He was incredibly responsive, proactive and knowledgeable. He guided us threw every step with absolute professionalism.
"THANK YOU SO MUCH AARON "
BRENDA & MELVIN
HIGHLY RECOMMEND......
