Overall the experience with Veterans United was very helpful. We really appreciate Emmett Rogers, our Loan Officer, for answering all of our questions and helping in any way he could and deserves a 10 by himself. Our Loan Coordinator, Landon Franklin, wasn’t the best at communicating and made us feel rushed to do things that ultimately could have ended up losing us money. There was a lot of miscommunication on his part and didn’t know if he had called us or not after we missed a call. We didn’t enjoy working with Landon due to that and also the fact that it seemed like he wasn’t sure of what he was doing, individually we would rate him a 2.
Lisa Durand with Veterans United was absolutely incredible to work with! She was responsive, knowledgeable, and made the lending process a breeze! Highly recommend!
As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318
Thank you to John, Tori, and Jaden. They made our loan/moving process painless. We greatly appreciated their consistent communication so we knew at all times where things stood. Everything was done with efficiency, accuracy, and speed. We strongly recommend Veterans United to anyone looking for a loan to buy their next home. Thank you, Veterans United. We're very happy in our new home!
My loan team was better than I could have ever imagined. I will highly recommend to everyone!
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Corey was very open and communicative from beginning to end. Never made me feel crazy for asking a bunch of questions and always explained everything thoroughly. Corey actually cares about how my house buying process went and that’s hard to find. I’d recommend him time and time again.
Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!
Tyler and his team were amazing to work with. Very helpful every step of the way.
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I'm not sure this process could have gone any smoother than it did. Jeff and his team did an outstanding job and kept me up to date the entire process. If I could rate him and his team higher than 10 I would.
Hannah was great! She communicated well. Explained and gave clarity when needed. Kind and understanding.
Charlie and his team was exceptional! I would recommend to anybody! Very professional and detailed!
Our retirement home!! Thanks to Veterans United!! Proud Army Veteran
The team was very attentive and friendly. Was able to close on the house while overseas without much difficulty.
Tim and the team were amazing. Always checking in and providing updates. Made the process so smooth and easy.
This was my second time buying a home with Veterans United, and I don't know how I would do without them. They made the process more streamline each time. I love Veterans United!
