Ginny is amazing. Her professionalism and kindness was top tier. She was so responsive during the entire experience. I'm so glad I went with Veterans United, but even happier that I lucked up and got Ginny. She's a jewel!
Josh Stack is AMAZING and always there and willing to help us with all of our purchases, refi as well as streamline. We always call him if there is something we need concerning our loan.
I never realized home buying and financing could be so seamless and easy!
I can’t believe I bought my very first house and the process was soooo quick! Less than 30 days and the correspondence from the entire team was phenomenal. I had already heard great things from Veterans United and they truly didn’t disappoint.
The whole staff was amazing. I couldn't have asked for a better experience!
The entire team at Veterans United was amazing. They patiently assisted us through every step of the process and addressed every question and concern we had along the way.
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Phil and his team were great, they walked me through the process. The process can be very daunting but they made me feel at ease and I would definitely recommend using Phil and his team.
You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.
Jose Banuelas and his entire team including Jordan Williams and Maria Swanegan did an excellent job of communicating everything from day one. Would highly recommend Vererans United
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Ha, Ginny and her team are great, and I quote from my realtor, “there is no way they can get a VA loan done quick, it just cannot happen.” Well, it did and Ginny and her team made it happen. What a great group of people. Thanks just does not cover it!!
Great service and helpful but only select people, Steve was more than great however when I was transferred to start working with someone else, the ball dropped, everything took too long and then I started to get ignored to the point where I would call multiply times leave a voice mail and she wouldn’t get back to me until after 4 days. It was disheartening. The amount of miscommunication, bugs in the app, and documents that I had to submit also made the process even more disheartening and frustrating. I still would recommend yes but some effective communication and timeliness would be needed to increase my score
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
Dustin at Veterans United is basically the MVP of my entire homebuying saga.Listen… the VA loan process had me ready to crawl under a table and live there. But Dustin? Dude swooped in like, “Relax, I got this,” and then actually did have it.He answered my million questions without making me feel like an unhinged raccoon rifling through loan documents. He explained everything in normal human words, kept me updated before my brain even had time to spiral, and somehow made the whole thing feel doable instead of doom-y.Anytime something popped up, he handled it faster than my kids ignore chores. He stayed calm, organized, and on top of every detail while I was over here fighting paperwork like it was a final boss battle.If you want someone who genuinely cares, communicates like a champ, and won’t let you drown in VA loan nonsense, Dustin is your guy. I’d recommend him to literally anyone. Absolute rockstar.
I found the experience and process to be as trouble free as possible with my loan team !
Never has buying a home been so easy and informative. Communication was great!!!
