Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 439,520 unfiltered, unedited reviews

Starting on Page 89 of 14579. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Amy was great, walked me thru the entire process, and continuously kept me updated

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
Photo submission from Denzil H.

Great Service and the portal made the process very easy to understand and meet suspense.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Katie, Greg, and Stephanie went ABOVE AND BEYOND to turn our dream into a reality. I don't have words to express our sincere gratitude to them and the rest of the VU Team. Thank you does not say enough. I had one goal, one goal only, and that was to not be the reason this deal does not close. With their guidance, communication, devotion to their client, we got the clear to close and are now preparing to move into our new home. Again, thank you is not enough but I hope this thank you is enough for now. THANK YOU! THANK YOU!! THANK YOU!!! Jeff and Keri P

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

0.5 out of 5 Stars

It was a nightmare, it seem like veterans united does not have enough people to work..there was no communication or even lack of communication this is my second time and last time ..

Response from Veterans United

Hi Crescencio,
I’m truly sorry to hear how stressful this experience felt for you. When you describe it as a nightmare, that tells me we missed the mark in a big way, especially when it came to communication. I also regret that after giving us a second chance, you felt let down again — that’s not the impression I ever want a veteran to walk away with.

Thank you for sharing this feedback so openly. If you’d like to talk more about what happened, my advocate are here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Veterans United made my loan assumption process smooth and stress-free. Jody and Mark were professional, helpful, and always available to answer questions. I’m truly grateful for their guidance and support throughout the process.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Aaron Guinn and his team have just been outstanding the entire time. Started out with "just looking" to buy a house in New Jersey and when that didn't pan out and had to start looking in Florida, Aaron was a pleasure to work with. Very knowledgeable and always available to answer any of our questions. When it came down to placing an offer on the house and getting into contract, I don't think I could have done it without him and his awesome team there. Professional and make working with my realtor, title company, and other companies very easy. I hope this is not the last time I get to work with such a great team. Highly recommended!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Tanner and Tim were great to work with. They were very friendly, helpful and knowledgeable.

headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars
Would Recommend
Photo submission from John M.

This them has been supportive and has helped me succeed in purchasing a new home. I would recommend this organization to any vet ready to purchase a home!
Thank You Veterns United Team!!!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
Would Recommend

Great communication with the team, specifically Arron and Dustin. Thank you!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Tanks guys you’re team is awesome!!!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Everyone involved with helping me was super professional and competent. I highly recommend Veterans United.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

Ready to see for yourself?

Experience first-hand why 348,638 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Almost everyone was great .

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from Jeremy A.

Thank you to Veterans United for all of the assistance! Casey, Drew, Zachary and Susan were top notch!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Veterans United (VU) is an incredible company focused on serving others at a high level and if you want someone to care for you in your home buying and selling process, Veterans United will go above and beyond

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

More Reviews

See all 439,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,477 Veterans started their online quote today.