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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,861 reviews
653 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,861 unfiltered reviews

Starting on Page 89 of 15,763. Return to Page 1

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Excellent!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Very professional
Great team

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Struan B.

They answered all our questions and addressed all the concerns we had throughout this process.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Charles McKee, my loan guy, was amazing right from the start. I was going through some very difficult times and my experience with him and Veteran's United was the only light at the time. I was soon to be divorced and didn't know how go about buying a house, let alone get a loan. Charles is warm, considerate, soft spoken, and elite at what he does. He truly cared about me and still checks in occasionally. And though I come from a family of veterans, I am not one and still, I felt like I was the priority through the entire process.Thank you Charles and thank you Veteran's United!

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Veterans United was excellent. We were taken care of from the moment we thought we wanted to move and buy a new house. They helped us understand how much was available for our new home. They helped with real estate agents, assisted with finding insurance, utilities, step by step "to do" lists, helped with everything. We never felt alone, they were only a call away. Our calls were always answered. Mason Fast was amazing through the entire experience. I definitely would encourage other veterans to take the leap into buying a home and allowing Veterans United to lead the way.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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3.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Daniel and his team worked hard to get approved for a VA condo waiver. We appreciate all the support.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

They were incredible to work with through and through as usual. Quick and timely and the house closed on time and they made this process dummy proof for us!!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Photo submission from Brad S.

Thanks to the Veterans United team!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Prompt service. Derik and Heather was on top of things. All people involved did an outstanding job

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

Ready to see for yourself?

Experience first-hand why 377,358 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

4.5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Photo submission from John N.

Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars

Miguel and Alyssa provided exceptional support throughout a long and challenging loan process. Their consistency, patience, and clear communication made a significant difference. Because of their work, my son is able to remain in his home and stay at his school, which provides important stability for him. This wasn’t just a transaction — their efforts directly protected my family’s routine and security. I’m genuinely grateful for the level of care and professionalism they showed from start to finish.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

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