Veterans United was hands down the best experience I have had buying a home.
I think Alice has a great team working with her. They are all very helpful.
I had a positive experience working with Veterans United to get my VA loan. The process was painless and there were more information that was made available to help me go through from start to finish.
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Would defiantly use them again. Great experience.
Their market department is on point. The realtor they recommended Mr.Standbrough was wonderful. The closing department (Whittney Elliott) is inexperienced and not detail oriented (misspellings, emailed improper appraisal amount, sent me Navy orders after telling me my AF orders looked funny to her. ect...). However the interest rate is low and the company seems sound. Last but not least, shop around for home insurance. V.U.'s advisor/insurance broker (Peggy) recommended insurance that was $500 more and covered less than I was quoted from USAA.
Our entire experience was wonderful. Everyone that worked with us went above and beyond to exceed our expectations and ensure we had a smooth home buying experience. Veterans United reps met us at times that worked for our busy schedules and never missed a beat making sure everything was ready for closing and even got us the closing date we wanted! I would highly recommend Veterans United to ensure a positive home buying experience.
Hello.....To do it over I would not change a thing.....Bob
Don't be scared or intimidated to start a home loan process. With veterans United being an online company, it made no difference in our loan process and I now believe it actually made it easier than dealing with a walk in bank. VU took care of us from start to finish and I couldn't have asked for more.
Using Veterans United was the best thing I've done. The people are extremely helpful and work hard for you! You will be treated as a valued customer every second of the process and after. I was a first time buyer and had many questions. The staff at VU not only gave me answers to every question but they did it right away and we're always pleasant to work with. This was a great experience and I will use VU in the future for sure!
My first real estate agent was awful. Her name was susan hermes and she was very rude. Would not search for houses within my range. I requeated a new agent and VU quickly changed me over to Jan Leisten. She was incredible. Very sweet and friendly. She helped me every step of the way. Tommy Purk and Zach Roberts were also veryyyyy helpful and quick to help me close early. Very happy with my new home.
We had some rare circumstances in our loan process a Renee and her staff worked very hard making things happen in our favor. I would definitely recommend.
Veterans United was great and getting me my loan, I had a lot of credit issues. However, they got me through it and I got my house I couldn't be happier. I