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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,773

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 420,773 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4.5 out of 5 Stars
Would Recommend

Jeff, Nathan, and Ryan were a great team. They guided me through the process with speed and very little frustration.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4 out of 5 Stars
Would Recommend
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United stepped up where my credit union dropped the ball and did not want to help. Veterans United went the extra mile to get me into my home and I recommend them to any active duty service member and veteran.

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend

Working with Veterans United while deployed went a lot better than I could have hoped for. I'm incredibly happy with the end result.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

This was my first home that we bought. We worked with the lighthouse program and with Shawn. He was super supportive ad helpful. Once we where we were able to buy Jessica, a home loan agent, contacted us. Jessica was so knowledge of the entire process. She was super patient with us. From the time we signed our contract till we closed was a month. I heard lots of stories where it took several months with other loan companies. The real estate agent they paired us with was also very helpful. I would say this was the best experience I could have imagined having.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

1.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United and Mr. VanMature for their loan officer, He is very proffessional and will help you obtain an new opportunity to live a better life financially.. My journey with Veterans United was great! All I can say is a big Thank YOU!

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Couldn’t of been easier to work with to get a VA loan mortage I really couldn’t believe how easy and smooth experience to buy a home thank you again look forward to working with you agian when it’s time to buy a new house and will recommend to my Vet friends and family

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

My wife and I can not thank Veterans United enough for this wonderful experience. It is tough to give any survey a 10 but I am beyond confident in that 10. If i could give that team a higher number, I would. Hannah came in on a Sunday to make some changes for us and that speaks volumes of how Aaron's team is. OUTSTANDING!!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

3 out of 5 Stars

Very disappointed. No communication between loan specialist closing was two weeks late. Especially when I was assured by the following comments. “I don’t know what your worried about we have lots of time”. This loan is s no brained. It’s a walk in the park”. This entire process washed my home buying experience right down the drain. So disappointed

Response from Veterans United

Thomas, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

After hearing numerous storied about troubles using out of town mortgage companies, I was incredibly impressed by Veterans United. Never once was there an issue. Their staff are top notch and the service was incredible. It made buying my first house one of the easiest purchases in my life. Thanks to all involved

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United was the best experience my wife and I have ever had in buying a new house. Jacob Powers and Jake Wandel were the most professionally caring individuals we could have worked with. From the beginning of this process, they were at our call for any problems we encountered. We would gladly recommend them to anyone.

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Excellent experience to buying my first home. We are so glad we picked you guys.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

United Veterans Home Loans is an organization of exceptional professional men and women committed to an ideology of serving people, community and country in pursuit of the american dream of home ownership. Thanks to their mission and vision, hundreds of thousands of families are provided the opportunity of living a life of prosperity, hope and wellbeing. I'm grateful for their dedication.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Even if you doubt that you will qualify for a home loan due to previous bad credit Veterans United won't deny you. They will help you fix your credit and you will get a home! The only ones ever to do that.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

The personalized front door placemat ws an unexpected nice touch. Didn't expect it and not only was the gift thoughtful, it was high quality. Stellar.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

More Reviews

See all 420,773 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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