Eric and Alyssa worked with me through every detail and question I had... The experience was made more transparent and less stressful because of them... Thanks again for all you do you guys rock... (Go Navy)
When you think of what the home buying experience will be like, especially your first home, you hope it is absolutely perfect. Thanks to Veterans United Hone Loans, and my finance officer Zach Roberts I can honestly and gratefully say that perfect is exactly what my experience was. My experience was unique to say the least and even as a service member, intimidating. Zach was by my side every single step of the way and I cannot express how significant that is. Regardless of the time of day or even how insignificant I thought a question was, I never felt not inclined to pick up the phone and call Zach. He was more than just my finance officer, he became a friend. Morning, afternoon and night he educated me on everything I needed to know. Zach was personable, reliable, timely, professional, courteous and most importantly - caring. Impeccable is the word I would use to describe my overall experience with Veterans United Home Loans. There aren’t enough words to describe how humble, enlightened and truly grateful I am to have had Zach and VUHL in my corner, guiding me through one of the biggest decisions and purchases of my life. Bar Raising Customer Service, and when those customers are the men and women who have served our country and protected the freedom of the United States and it’s citizens- what could be more important? Thank you a thousand times over VUHL and Zach for starting off this new chapter in my life in the most memorable way possible, I can assure you - I’ll be back.- A very happy and satisfied customer and now... homeowner.
It was a great buying opportunity
VA united did a great job.. Allot of paperwork but worth it..
I would highly recommend Veterans United to anyone looking to buy a home with a VA loan. This was our first home buying experience and we have heard many stories of the nightmares you go through purchasing a home. Veterans United made the entire process easy to understand each step of the way and was able to get us into our home within just a few months. We truly could not have done this and kept our sanity without the help of our entire team from start to finish without Veterans United. Words cannot Thank them enough for making our dreams come true
Excellent service and I'd like to commend Bill and his entire team. Thank you for leading me on this journey.
Veterans United is an exceptional place. All the staff I encountered were helpful especially my loan specialist Nathan Bryant and his assistant Beth Bergen. I highly recommend Veterans United to family & friends.
It was a pleasure to work with the team at Veterans United.
Ready to see for yourself?
Experience first-hand why 337,154 homeowners give us a perfect score!
I highly recommend Veterans United for your piece of mind while buying your home
I think the underwriters need better checklists. Also it seemed like the underwriters would stop reviewing a file once one problem was indentified. I think better use of a checklist and review the file completely to indentfy any / all issues. I felt at times we were constantly chasing for documents, which made it seem Veterans United was a little incompetent. This is why I say utilize better checklists and throughly go they a file, based on the checklist and ask for all additional information all at once. Maybe the checklists being used aren’t very good or need to be updated. Jeffrey Kuhn
