Ali and Gloria were very easy to work with and we appreciated the service very much.
I want to first say thank you to John and Kate!!! What an amazing experience with impeccable service and support throughout the entire process. It was my first home purchase...they both made it so smooth and truly made what could've been a stressful time into a completely exciting process. I highly recommend Veterans United, especially John and Kate!!!
The loan team was a pleasure to work with
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I was going to use NFCU but decided against doing so based on several phone conversations. NFCU was like I will find out and get back to you. VU answered my questions on the spot and connected me with a great realtor who took no time is understanding likes/dislikes and made the home buying experience a breeze.
Friendly, responsive, professional. Her and her entire staff form a winning team. The entire process of applying for a several hundred thousand dollar home loan, while it took a LOT of pages of paperwork, was smooth, logical, seamless, and flowed quickly. From our initial contact to walking away with my deed on closing day was perhaps 45 days.She provided everything that could be necessary and proper for an accurate, tightly documented loan under very favorable terms (she had to amend the application process slightly when she discovered a LOWER interest rate, the change was very favorable to me and effected seamlessly.). She uses a very efficient automated process that means almost all paperwork was tightly integrated and we weren't required to reenter the same information over and over again on different forms.As I told her with much appreciation: "Heather, the only thing you were missing was Bourbon and Cigars at the closing."
The home buying service Veterans United provides to the veterans and military families is great. Especially during the challenging times of today’s world.
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Jon and his team have been amazing! Thank you for everything!
