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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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379,178

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,178 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

In all we appreciate everyone that helped in the process of purchasing our home they were all outstanding and were there when we had any questions thank you all very much God bless all of you

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

To all veterans like me who thought it couldn’t happen owning a home a place a dream I’m here to tell you it can happen when you call Veterans United I recommend Austin Francis and his whole team they are Great People that made my dream come true

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

2 out of 5 Stars

I was pulled in with simplicity and then it turned complicated immediately. This was a way worse experience than the first home I purchased. No response from my “team” since closing and no confirmation of what bank assumed my loan. Hope I didn’t just get scammed.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan process was the easiest my husband and I have ever done. The team we had was super efficient and very friendly. An extra shoutout to Miss Kate for her talents. I really loved the VU portal. It made it so easy to follow the progress of your loan and to get your homework assignment. I would recommend VU to anyone who was eligible. Plus, I never got a mortgage before that gave me presents all with the process. Can't wait to get my shirt. Thanks again to VU for making a usually miserable process, not miserable at all

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Our realtor mentioned durning closing how easy everyone was to work with and how that doesn’t often happen with outside loan providers so I am very happy to have worked with Alex and his entire team.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Excellent Company. Walk me through everything and explain things I did not understand. Gerat company!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

The whole process was very seamless and the team was great.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Steph and Moya were a great help during our deal, and made the process as smooth as possible.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

VU made getting a VA loan simple. The “to-do” list made it simple without having to fax or email paperwork. Simply download and send.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to Veterans and Military families. Our team, starting with Dane Reddick's response to my initial outreach to gather information to begin the loan process; to Heidi assisting with getting the documents submitted for VA eligibility and finally the call from Bryan Kay that we were "clear to close." They were with us every step of the way. Thank you!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Overall, I could not have asked for a better lender in purchasing our first home. Strong communication, professionalism and punctuality certainly made this a smooth process. We were even able to close early! We are very grateful that we reached out to Veterans United and look forward doing business in the future. Thank you, everyone!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Just wanna Say I Really Appreciate All The Help n Making it Easy 2 Handle n Being Patient with Me!!!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

The whole team was very helpful throughout the home buying process and responded to any messages or emails sent very quickly. The entire team was very professional and very friendly the whole time.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

For veterans United what a wonderful company and especially I am sending this out to Sydney McFall and all of her team. She was wonderful and so helpful in every way I would recommend this team to help you get a home alone. Thank you again veterans United. Sincerely, Marilyn Koop military, widow army

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

4 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

More Reviews

See all 379,178 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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