Justin, and his entire team were very helpful through out my home buying process.
Aaron and his team handle themselves with the upmost professionalism and did so throughout our home buying process. I am very grateful to have had them on our side
Working with Jennifer and Dana Derek was absolutely amazing and they walked me through every step and helped me get my first house
When we first decided to purchase a home, we felt the stress and anxiety that comes with such a major decision. However, our fears were quickly put to rest when we were introduced to our Veteran's United team. Our wonderful loan officer Chace Tuck was there to guide us throughout the entire process. Chace was always available to answer our questions and address any concerns we had. Our amazing realtor Jen Riley worked so diligently in the search for our dream home. She helped us reach our goal and made the journey there both memorable and enjoyable. Jen taught us so much along the way, helping us build up the confidence needed to make such an important decision. As first time home buyers, we were blown away by the level of care and professionalism shown by our Veteran's United team. They truly simplified the homebuying process from start to finish. Thank you all for making this the best experience possible!
Everyone was pleasant and helpful. It was very little stress during the whole process.
They are the best and very friendly and professional. Thank you Amanda Day and Tom. Champion for everything you all done, I thank you for taking the time with me.
Experience was very positive, communication is a 10/10. To me that was the most important. I’m very very happy with the process of using my va loan.
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Mitchell Huebner and Brittany Baker kept me well informed, were patient with my computer knowledge (which is below average), and were always pleasant tome.
Nick and his team were outstanding, even though it took longer than expected to close the house, they helped me every step of the way.
Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!
Outstanding support and guidance for a first time home buyer. This team made the process incredibly smooth and straightforward.
We had an amazing experience with this home buying team! Their communication was outstanding from start to finish, and they always responded quickly whenever we had questions or concerns. Even with several bumps in the road throughout the process, they handled every challenge professionally and worked hard to keep everything moving forward. They made what could have been a stressful experience much easier, and we always felt like we were in good hands. We highly recommend them to anyone looking to buy a home!
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Working with Ashley Palmer, Bryan Kay and the rest of the team, was magnificent and I plan to recommend Veterans United to all my vetern friends that you all are the way to go. The way that team help us from start to finish, if I had any questions they were a phone call away, no matter what time of day. I am proud to be part of Veterns United Family. I've told Ashley and Bryan that when that when my daughter and son-inlaw are ready to make that step in home buying I will ask for them personally, but if I they are not available and everyone in this company work like that team then I know they will be in good hands. Thanks 😊 And a personal thanks to Ashley Palmer and Byan Kay, if your ever in the Houston area and need a place to stay you both are more thank welcome!
Darryl and Stacy Mcneely ❤️ 💕
Happy to have found a place we can call home!! Thank you Veterans United!
This loan was the second time I used Veterans United. Overall it was ok. I did get to closing in the end. However, sometimes it was difficult for my realtor to get an answer from the loan coordinator. Several emails were sent with no response.
Response from Veterans United
Hi Miranda,
I'm sorry to hear the communication during your loan process didn't meet your expectations. While I'm glad we were able to help you get to the closing table again, I can understand how frustrating it would be when you or your realtor had a hard time getting the answers you needed along the way.
We want every borrower and their agent to feel informed and supported throughout the process, and it's disappointing to hear that wasn't your experience this time around.
If you'd like to share more, I'd be happy to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Adam and Bailey have been amazing! They've helped me and my wife make it over multiple hurdles, made the process for being a FIRST time home owner very easy and comforting, and made sure I was taking care of. I would recommend this team to my closest friends and family and look forward to continuing on working with them!
Thank you all again!
