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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,988 reviews
906 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,988 unfiltered reviews

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5 out of 5 Stars

Outstanding service with constant communication and a streamlined, well understood process.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

Andy went above and beyond for us during this stressful time. He answered his phone after work hours and was their to answer all questions. I really appreciate all his hard work!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

The process was very streamlined and everyone was quick to give answers at every step

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The team is outstanding. They helped my family and I through this whole process with open arms. Thank you ladies and gentlemen for everything.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

The team I had helping my family with this home purchase was AWESOME! Always available to answer questions and explain things I did not understand. This is my first home and I've heard horror stories but my experience was actually pretty good, and for that I'd like to thank the team at Veterans United for putting in the work making this process as smooth as possible. Thank you!

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

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5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Ken Ordyk was an outstanding professional in his services. His responsiveness, communication, and financial savvy is truly impressive. His outmatched skills were evident in answering our inquiries with providing context and education. I will no doubt recommend him to anyone who wants 5 star service in financing a home.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars

The team made the whole experience simple

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Randy did everything right. Kept us informed along the way and was available 24/7 for any and all questions.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

They called me told me that interest rates have dropped and we were able to lock in at a lower rate!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Andy was fantastic to work with throughout our home‑buying journey. He explained every step of the process clearly, walked us through all of our loan options, and made sure we understood the pros and cons of each choice. His communication was consistent, his guidance was reassuring, and he proved to be a true asset to our team from start to finish. We’re grateful for his support and would gladly recommend him to anyone looking for a knowledgeable and dependable loan officer.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Excellent business man! Very attentive to our families needs

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Clayton is extremely professional. He is efficient and explains the process step-by-step. There are no hidden “surprises.” I have used him twice and will continue to do so in the future.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

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Experience first-hand why 373,197 homeowners give us a perfect score!

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5 out of 5 Stars

I like to thank everyone. You all made it easy and less stressful. You all team work is very good. You all work great together as a team

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

3.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Craig and staff at Veterans United have been nothing but friendly and on point with their services! They went above and beyond to meet my needs.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Photo submission from Anthony P.

Great company to work with. Their online system was second to none and it ensured that things were done on time. These Keys are all OURS!! Thanks Again Veterans United, this is our second purchase with you. It gets better each time!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

2.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars

Agents were very friendly and were reachable by phone, text or email to answer questions and keep the process moving ahead.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars

Jeff and his staff are very attention to detail and helped me in every way to get my house.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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