Veterans United made the entire process extremely smooth. Every team member was very knowledgeable and eager to help. If you’re not working with the VU team, you’re working with the wrong team.
This company will go above and beyond what is expected of them. As a person that works in customer service, I tend to expect great customer service when I’m the customer. This team went above and beyond what I expected but so appreciated. Thank you so much for making what could have been a very stressful time an amazing experience. I never had to wonder if something was going to get accomplished. They earned my trust early in our relationship. Every loan team at Veterans United should be working exactly like James’ team. Veteran’s United Home loans is blessed and fortunate to have you all!!
They are extremely positive in getting very done to gwt you into your dream home.
My entire experience was pleasing, only thing that I feel needs improvement is that it was very Lax on return phone calls. I was able to look at Emails every hour, but if someone is not able to do that it could slow the process tremendously.I feel that when an Email is sent it should be followed up with a phone call to notify that there is something that needs review. I think all phone calls should be returned before close of business on that day. Sometimes you have questions that need to have a clarification asap.
Overall I loved the experience as a new buyer, the only suggestion I have is some of the online documents went sent for your review won’t allow you to check them out again once you close the document so I had to contact my agent and ask them to email me those documents so I could better review them. Other then that they were very helpful and made my part way easier than expected.
Veterans United was great, everything went smooth, Highly recommend them, wish I new about them when I bought my first home 20 years ago.
Fast easy great customer service even from overseas.
John and his team were amazing! They all have great communication with me and my realtors! They were responsive, proactive and extremely thoughtful towards my family! I will shout it from the roof top how much I recommend John and his team!!!
I would reccommend Katy Reeder and team first and foremost to any one who wants the Job done.
U can trust in them to take care of u from the beginning of your home buying journey, until the end of it and beyond! We will keep repeating this! They r so awesome! Trust in them and u will never regret it! They r truly professionals! And we thank them so very much for the beautiful home we now own! God bless them all!! Thank u! Thank u!
I have nothing but good things to say about veterans united. They are very helpful and make sure you have a pleasant experience with them.
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Veterans United made everything go smoothly and helped my family achieve the goal of home ownership. I cannot thank Veterans United enough
If you are looking for a home, please consider Veterans United! They are absolutely great at what they do. No questions went unanswered and they made the process so easy! I’m so happy that I choose them for my first home buying experience!
Veterans United provided a fast and capable service. Little to no issues experienced with the home purchase. Fast follow up and great communication.
Veterans United takes care of you through the entire process. They answer all your question quickly and keep you well informed with where you loan processing is at.
Outstanding service and very quick to respond to any of my questions or concerns. Will definitely use again and recommend to friends and family
