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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,860 reviews
932 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,860 unfiltered reviews

Starting on Page 9184 of 15,262. Return to Page 1

5 out of 5 Stars
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Photo submission from Betty T.

The best mortgage company to work with hands down. I started out in the lighthouse program trying to clean up my credit to buy a home. Other companies wouldn’t be bothered with assisting me, but Veterans United treated me with dignity and respect. Their assistance helped me raise my credit score to buy a home. Just closed a few days ago. Thanks for everything.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Veterans United is a great place for military families to purchase a home through. They are truly grateful for your service and compassionate in making your dreams a reality.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Veterans United treated my wife and I very well throughout the process of buying our home. Thank you!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars

I was surprised to find that Veterans United was far and above the best loan process I have ever used. Always responded quickly and accurately to any requests or questions I had. My loan team actually answers their phones! I had Navy Federal for two other mortgages. I love Navy Federal, but the mortgage process is painful. Nobody ever answered their phones, and it took a few days t get someone to call me back. You will be very happy with Veterans United.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Did an outstanding job with helping you to understand the process as you go through buying a home

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

Highly recommend VU! Thank you!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars

Our Veterans loan experience was extraordinarily positive!Our purchase involved several unusual and challenging aspects, yet Carl Thomas and his team at Veterans United Home Loans valiantly accomplished quelling our fears and expertly guided us through every step.Much respect and appreciation,
Thank you very much,
Douglas

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Yes, I would recommend VU to my friends and family. I have several members that I work with that are shopping for houses in the area now and told them I had just the guy for them haha.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

5 out of 5 Stars

This is a great team & I’m so Thankful for the team.. For me iris an Honor.. God Bless to all..

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

No surprises, everything happened like it should. I was a little nervous about doing a home refinance without having a conventional bank to walk into, but the way they accept paperwork is exceptionally easy.
Big thank you to Morgan Crane who was always there help with the required documentation.
Would definitely recommend.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

Ready to see for yourself?

Experience first-hand why 364,525 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

Stay cam and they will be with you 100%

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4 out of 5 Stars
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

This is the third home that my wife and I have purchased using the VA Home Loan but the first time that we've used Veterans United. I can say, without a doubt, that the process and support from Ryan (Loan Specialist), his team, and Veterans United has been prodigiously better than our other two lending experiences.In late 2019, my wife and I heard that the VA was removing the home loan upper limit starting January 1st, 2020. This was great because we were looking to purchase a house that was priced over the upper limit. I reached out to my previous lender, USAA, to start the home loan process. Unfortunately, USAA had zero knowledge of the upcoming changes. They could not assure me that the new rule would apply to their loan, even though it had already been approved by the federal government under the "Blue Water Act".Disappointed with the response from USAA, I reached out to Veterans United and found an opposite level of knowledge and support. Ryan knew of the upcoming changes and assured me that the loan wouldn't have an upper cap. We then started the loan approval process using Veterans United's web and mobile platform. The online system was easy to use and made everything quick and seamless.Ryan and Jared (Loan Coordinator) were quick to answer any of our questions and they were always clear about what was needed to support the loan approval review. I'm pretty sure that my wife and I were one of the first people to use this uncapped loan since we closed in early February 2020. All parties involved in the home buying process, including the sellers, were impressed with how fast and smooth it was for my wife and I to obtain the home loan.I have nothing but positive things to say about Ryan, his team, and Veterans Untied. They will always have my recommendation to anyone looking to use the VA Home Loan. Buying a home can be very stressful so it was a big relief to not have the home loan portion add any additional stress.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

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