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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,402

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Veterans United was absolutely amazing! They walked me step by step throughout the entire process. I wish I would have done it sooner! I would recommend them to all veterans!

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

WoW!! Johnny Mitchell & Amy Zager. I'm just so amazed How awesome Veterans United was, helping me every step of the way!! At times I was disgruntled and hard to work with but, Johnny and Amy made sure in the most positive and respectful way that I knew what was happening and even helped me to understand more about the process of closing on a home. I am forever grateful to the team!!! I was truly blessed and honored as a Combat Veteran to have had them help me.

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

As new homeowners, I can honestly say that our total experience was painless! Veterans United is a top notch company! The entire team was on point and ensured we had a smooth home buying experience! I would definitely recommend them to all of my friends.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Veterans United took a chance on me and we made a successful match. They have great people, who are well versed with the challenges that veterans face. VU have the best loan officers around. Keep up the great work!

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

This group goes above and beyond to help their customers. We had been turned away in the past and had troubles with credit. From start to finish we were worked with on credit counseling and finally closing on our dream home. The whole team was respectful, attentive and really care about what they do here. I will recommend them to everyone!

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

i highly recommend veterans united our loan specialist was great walked us thru the whole process,i was really worried it was going to be hard.they are great to work with

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

If you are looking for a mortgage co that makes the process stress free and timely you have found it. In addition my Loan Officer was extremley knowledgeable, always professional and made the transaction a enjoyable experience.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Exceptional work! I could not be more happier with how smoothly the process for buying a home went thanks to the team I had from Veterans United!

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

I felt supported throughout the entire process. The people I worked with did a wonderful job of answering my questions and helping me understand everything from start to finish. They responded quickly and I felt they were working with my best interest in mind. The user portal makes it easy to upload, and view, necessary documents needed to secure the loan. Overall, it was a much more pleasant experience than I expected and I highly recommend Veterans United to anyone interested in using their VA loan.

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

My experience with the purchase of my new home was excellent. I had no problems at all, everything went smoothly. My loan officer was very pleasure and professional. I would recommend Veteran United Home Loans to my family and friends. I am really enjoying my new home. Thank you so much.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans United goes well above the call of duty in taking care of Vets in the Home buying market. I loved the Marine Corps socks they sent me. That gesture alone made my decision to stay with Veterans United through the buying process.

headshot image of Geoffrey Chu

Loan Officer: Geoffrey Chu

NMLS# 1756499

5 out of 5 Stars
Would Recommend
headshot image of Matt Thill

Loan Officer: Matt Thill

NMLS# 1504452

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4.5 out of 5 Stars
Would Recommend
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Gina Overshiner

Loan Officer: Gina Overshiner

NMLS# 1177627

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

They did a great job.couldnt have asked for better people to work with.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

3.5 out of 5 Stars
Would Recommend

As much as we wanted to have an excellent first buying experience and as much as personally liked the lending team, we do not feel that we were part of the 97% of satisfied customers. To avoid conflict, we didn’t argue much, but for people with as good of credit as we had and who submitted all requested documents and payments within hours, we feel that this should have been a far less painful process. We were misled a few times about interest rates and move in dates only to be told later that we were the ones to misunderstand. I would’ve liked to see more effort to make it right with the closing costs and interest rates. Being told a week before our estimated move in date that it would be another 2-3 weeks was not pleasant. However, the ultimate insult was to get a “congratulations” phone call that involved far more requests to give the lending team scores of 10 and written compliments than actual congrats to us. Overall, we had a good experience, but it was far from great and I would give my girlfriend and myself most of the credit for remaining positive throughout it. I have been honest throughout this process and I brought up these issues several times, but there was no resolution, so I would feel uncomfortable to not bring it up now.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Highly recommended

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

More Reviews

See all 430,402 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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