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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Always ask for Joe Choi. He knows how to get the job done.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

From the initial Pre-Approval until our closing, Veterans United stood beside us. They set us up with an outstanding Real Estate Agent and FANTASTIC Loan Officer. Our Loan Officer, Ashley Cook, was absolutely fantastic. She answered every question that we hit her with, right away. She and her team (Kimberli, etc) kept us informed and guided us through every step of this process with positivity and enthusiasm. We never, ever thought that we would be able to own a home, because we lost just about everything we had after getting laid off, due to the recession of 2009. You guys never told us no and worked over the top to make sure that we were able to get this done. Veterans United made our dream come true! We could not be happier! THANK YOU !!

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Rob and Alyssa was very friendly and helpful to work with . They answered all my questions . Thank you both .

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The process was so simple and easy. They knew the military lifestyle and understand last minute things but still make sure we are 100% satisfied.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

Beth is friendly and knowledgeable! She made the home finance process very smooth and easy for a busy family ! I love that Veteran United has the ability to send all my home disclosures online and it’s just a simple review and click of a button to sign disclosures.

headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Veterans United treated us like family. They are my other military family.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

We are first time home buyer and we are very grateful to Veterans United home loan team for our dreams come true. Also thank you so much to our underwriter Eric for smooth things out the process. We can't thank you enough to my loan officer Jess for everything she done for us and we really appreciate it. Jess is very kind, well experience, thoughtful and patience. She is the kind of person that you can have fully confident on her that she will make it happen for you. She is one in a million!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

They know what you dont and are amazing.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend

Veterans United was excellent at providing resources in a timely fashion. They were always willing to help us in anyway and always willing to answer any questions we had. Thank you Veterans United for helping us buy our first home!!!!

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process easy to understand and follow.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

My experience with Veterans United was so comforting. They made me feel so relaxed throughout the whole process. Thank you for an easy experience with home purchasing.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Veterans United has excellent customer service.They made our entire home buying experience a breeze. They gave us continuous updates and was very responsive. They answered the few questions that we had before we even asked them. That alone, helped elevate a lot of stress for me and family. My entire experience from the application process to after closing on our home was awesome!!! We didn’t stress not one time with the Veterans United. Joel, Gigler and his team was great! I highly recommend Veterans United for your home buying experience!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

The team at the Lynnhaven location was amazing! Aaron, Melissa, Ashley, and Stephanie made the process very easy. We were never in the dark about what was happening as our loan went through the approval process, and they were able to get our loan closed in 3 weeks! Being first time home buyers was scary, but after working with this team, I'd recommend them to everyone! Thank you Veteran's United!

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

The entire process was painless, and easy. We were able to find a home, make an offer, and received approval in a reasonable amount of time.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Working with Veterans United for our home loan was a wonderful experience! They made the process very smooth and were always quick to respond to our inquiries. We highly recommend Veterans United to our fellow veterans for purchasing their next home!

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Fortune favors the bold.

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

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5 out of 5 Stars
Would Recommend

Overall Veterans United made my first home buying experience a very low stress one. Will be using them next time I go to purchase a home in the future.

headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Zach, Sam and everyone we worked with at Veterans United was absolutely amazing! They made everything super easy and understandable. We had tons of questions along the way and they were all answered promptly. We will be recommending them to all the veterans we know and will definitely use them should we buy another house in the future. Thank you VU!

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Don't hesitate to work with Veterans United. You'll be glad you did.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

The website was very easy to navigate and the to-do tab made it very easy to get everything filled out and submitted on my end as a first time buyer going in with no prior knowledge on the process of buying a home. Each tab on the to-do section very clearly laid out what was needed and made the process of submitting everything very streamlined and simple. Would definitely recommend to any first time home buyer looking for a confusion-free process.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

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See all 430,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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